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- Tasks: Lead a dynamic team providing vital support to women and girls across North Yorkshire.
- Company: Join St Giles Trust, a passionate charity dedicated to empowering those facing adversity.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and professional development opportunities.
- Why this job: Make a real difference in the lives of women while developing your leadership skills.
- Qualifications: Experience in managing teams and working with individuals with complex needs is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 40000 £ per year.
Based in Scarborough or York offices with frequent travel across North Yorkshire. Are you a dynamic, target-driven and collaborative individual with a proven record of providing inspiring and effective management to teams? Do you have experience of engaging with people who have complex needs? If so, St Giles Trust is looking for a highly motivated Women’s Service Team Manager to manage a new service which will consist of a dispersed team working across two women’s centres and two mobile projects. Due to the nature of the service, the role is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
About St Giles Trust: An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Service: The Women’s Alliance Service is a new service which will provide person-centred support to women and girls addressing a range of issues holistically from early intervention and prevention, diversion from the Criminal Justice System, crisis support and move on opportunities such as volunteering placements.
About this key role: You will coordinate the delivery of services across two Women’s Centres and two mobile projects ensuring safe, effective and well-organised operations. Managing a team of 8 caseworkers, you will oversee staffing, provide regular supervision and caseload reviews, and support the team to meet performance targets and deliver high-quality, person-centred support. You will work closely with Liberty Links steering groups and the Whole System Approach network to plan service delivery, attend contract meetings and report on performance. Building strong partnerships with statutory and voluntary organisations will be key to promoting referrals and joined-up working.
What we are looking for:
- Proven experience of managing and supervising staff to deliver services against KPIs, targets and quality standards.
- Experience of working with people with complex needs, including those who may be reluctant, distressed or challenging to engage.
- Demonstrable experience of multi-agency working and building effective partnerships.
- Knowledge of trauma-informed practice and how to apply it in both service delivery and team management.
- Understanding of the barriers faced by individuals with complex needs and awareness of relevant support services.
- Strong coaching and mentoring skills to support staff performance and development.
Please note: this role requires the successful candidate to have a full UK driving licence and own transport. Vetting process will be in accordance with the Non-Police Personnel Vetting (NPPV) and will also include Enhanced DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
If you have any queries, or require further support, please visit our website. Closing date: 9 am on 13 April 2026. Interviews: w/c 20 April 2026.
Locations
Women’s Service Team Manager in Scarborough, York employer: ST GILES TRUST
Contact Detail:
ST GILES TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Women’s Service Team Manager in Scarborough, York
✨Tip Number 1
Network like a pro! Get out there and connect with people in the sector. Attend events, join online forums, and don’t be shy about reaching out to current employees at St Giles Trust. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers or during interviews, make sure to express why you’re excited about the role. Share your experiences working with complex needs and how you’ve made a difference in similar roles.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you’ve managed teams or dealt with challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at St Giles Trust. Let’s get you that interview!
We think you need these skills to ace Women’s Service Team Manager in Scarborough, York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in managing teams and working with individuals with complex needs. We want to see how your skills align with the role of Women’s Service Team Manager, so don’t hold back!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet KPIs and deliver high-quality support. We love seeing numbers and results, so if you’ve improved team performance or service delivery, let us know!
Be Authentic: We value genuine experiences, so share your personal journey and insights into trauma-informed practice. This will help us understand your approach to supporting both your team and the women you’ll be working with.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ST GILES TRUST
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Women’s Service Team Manager. Familiarise yourself with St Giles Trust's mission and values, especially their focus on supporting women with complex needs. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage teams, engage with individuals facing challenges, and work collaboratively with various organisations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Trauma-Informed Practice
Since the role involves working with vulnerable individuals, be ready to discuss your knowledge of trauma-informed practices. Share how you've applied this understanding in previous roles to create supportive environments for both clients and staff.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, the challenges they face, or how success is measured in this position. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.