At a Glance
- Tasks: Lead the triage and assessment of referrals for young people in need of support.
- Company: Join St Giles Trust, a charity dedicated to helping those facing adversity.
- Benefits: Enjoy flexible working, generous leave, and a supportive mentoring programme.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Experience in safeguarding, data management, and strong communication skills required.
Full-time, 35 hours per week (hours between 10am 6pm). Home based or working from a local office (Wolverhampton).
Are you a highly organised, analytical and collaborative individual with a proven record of working with children and young people within safeguarding, youth support or related services? Do you have experience of screening referrals, undertaking assessments or triaging cases within a safeguarding or specialist support setting? If so, St Giles is looking for a Project Triage and Data Lead to join our team and act as the first point of contact for referrals into the Teachable Moments Navigator Support Service, lead on screening, triage, and initial assessments, plus also support the allocation of cases and maintain oversight of referrals throughout their journey within the service.
About St Giles Trust: An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role: Our successful candidate will source, receive, screen and process referrals in line with safeguarding procedures and apply safeguarding thresholds and professional judgement to determine service eligibility and appropriate intervention pathways. You will work with the Team Manager and operational teams to support triage and allocation, ensuring cases are matched to the most appropriate intervention based on risk, need and service capacity, plus maintain oversight of referrals progressing through the service. We will also rely on you to contribute to quality assurance processes, including participation in case closure panels to ensure interventions have addressed identified risks and cases are closed safely and appropriately, plus maintain accurate and timely case records, ensuring all assessments, decisions and safeguarding actions are clearly documented in line with organisational policy, data protection and confidentiality requirements.
What we are looking for:
- Experience of managing complex safeguarding concerns, including identifying and responding to risk and vulnerability.
- Experience of analysing information from multiple sources to inform professional judgement and decision making.
- Experience in data management, analysis, and reporting, including maintaining accurate records and producing insights to inform service delivery and evaluation.
- Knowledge of safeguarding legislation, procedures and thresholds relating to young people.
- Understanding of trauma-informed, strengths-based and child-centred approaches.
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
- A flexible, collaborative and professional approach to your work.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Adult and Children with the Child Barred List DBS check is required for this role.
PERSON SPECIFICATION: In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification.
Closing date: 15 June 2026 at 9 a.m. Interviews: 22 June 2026 in Coventry.
Project Triage and Data Lead employer: ST GILES TRUST
St Giles Trust is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing adversity. With a strong commitment to equity and inclusion, we offer a supportive work culture that values diverse experiences and perspectives, alongside competitive salaries, generous leave allowances, and flexible working arrangements. Our focus on employee growth is evident through our mentoring programmes and access to clinical supervision, making this role not just a job, but a rewarding career path in safeguarding and youth support.
StudySmarter Expert Advice🤫
We think this is how you could land Project Triage and Data Lead
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to St Giles. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to safeguarding and data management. We all know that confidence shines through when you’re well-prepared!
✨Tip Number 3
Showcase your experience with real-life examples. When discussing your background, highlight specific situations where you triaged cases or managed complex safeguarding concerns.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the St Giles team.
We think you need these skills to ace Project Triage and Data Lead
Some tips for your application 🫡
Show Us Your Experience:When you're writing your application, make sure to highlight your experience with safeguarding and working with young people. We want to see how you've handled complex situations and what skills you bring to the table!
Be Clear and Concise:Keep your written statement focused and to the point. With a maximum of 1,000 words, every sentence counts! Use clear language to explain how you meet the criteria in the person specification.
Use Real Examples:Don't just tell us about your skills; show us! Use specific examples from your past work to illustrate how you've triaged cases or managed safeguarding concerns. This will help us understand your approach and thought process.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at ST GILES TRUST
✨Know Your Safeguarding Stuff
Make sure you brush up on your knowledge of safeguarding legislation and procedures. Be ready to discuss how you've managed complex safeguarding concerns in the past, as this will show your understanding of the role's requirements.
✨Showcase Your Analytical Skills
Prepare examples that highlight your experience in analysing information from multiple sources. Think about specific instances where your professional judgement made a difference in decision-making, especially in triaging cases.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and qualifications.
✨Demonstrate Collaboration
This position requires a collaborative approach, so be ready to share examples of how you've worked effectively within a team. Highlight any experiences where you supported colleagues or contributed to quality assurance processes.
