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- Tasks: Support community engagement and empower volunteers to reach their potential.
- Company: Join St Giles Trust, a charity dedicated to helping people overcome adversity.
- Benefits: Enjoy flexible working, generous leave, and a supportive team environment.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in supporting volunteers and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Full time/ 35 hours a week (flexible working considered). Are you a motivated and compassionate individual with a passion for supporting people to overcome barriers and achieve their potential? Do you have experience working with volunteers or learners and engaging people from diverse backgrounds? If so, St Giles Trust is looking for a Support Worker to play a key role in delivering an exciting community heritage project in partnership with the National Trust.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Project
This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will:
- Recruit, train and support new volunteers using our lived experience peer-led model
- Deliver community events and activities to engage local people and visitors
- Increase access to heritage and nature, improving wellbeing
- Build a more diverse and sustainable volunteer base to support the future of the site
About this key role
You will support the delivery of community engagement activities and help recruit, train and support volunteers at the Aberdulais Community Heritage Hub. Working as part of a small, supportive team, you will play a hands-on role in helping individuals build confidence, develop skills and progress into volunteering opportunities.
You will:
- Support the recruitment and onboarding of volunteers
- Help deliver heritage training sessions and develop learning resources
- Provide one-to-one and group support to volunteers
- Assist with the planning and delivery of community events and activities
- Promote the project and support outreach and engagement
- Maintain accurate records and contribute to monitoring and reporting
- Work with partners and referral organisations to identify and support participants
- Support volunteers to progress into further opportunities
What we are looking for
- Experience supporting volunteers, learners or service users in an advisory, training or support capacity
- Ability to build positive relationships with people from diverse backgrounds
- Strong communication and interpersonal skills
- Good organisational and administrative skills, including record-keeping
- Ability to work collaboratively with colleagues and external partners
- Confidence managing workload, deadlines and reporting requirements
Please note: this role requires an Enhanced DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 9 am on 07 May 2026
Interview date: TBC
Hub Support Worker employer: ST GILES TRUST
Contact Detail:
ST GILES TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Support Worker
✨Tip Number 1
Get to know the organisation! Research St Giles Trust and their community heritage project. Understanding their mission and values will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences relate to supporting volunteers and engaging diverse communities. Practise your answers so you can showcase your skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hub Support Worker
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand what the Hub Support Worker role is all about. Check out the job description and highlight the key skills and experiences they’re looking for. This will help you tailor your application to show how you fit the bill!
Show Your Passion: We want to see your enthusiasm for supporting people and making a difference in the community. Share any relevant experiences you have, whether it’s working with volunteers or engaging with diverse groups. Let your passion shine through in your application!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. Make sure to structure your application well, so it’s easy for us to read and find the information we need.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the application process there. We can’t wait to hear from you!
How to prepare for a job interview at ST GILES TRUST
✨Know the Project Inside Out
Before your interview, make sure you thoroughly understand the community heritage project and its goals. Familiarise yourself with St Giles Trust's mission and how it aligns with the role of a Hub Support Worker. This will show your genuine interest and help you articulate how you can contribute.
✨Showcase Your Experience with Diverse Groups
Be ready to discuss your experience working with volunteers or learners from various backgrounds. Prepare specific examples that highlight your ability to build positive relationships and support individuals in overcoming barriers. This is crucial for demonstrating your fit for the role.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask during the interview. This could be about the training resources you'll develop or how the team collaborates with external partners. Asking thoughtful questions shows your enthusiasm and helps you gauge if the role is right for you.
✨Demonstrate Your Organisational Skills
Since the role involves record-keeping and managing workloads, be prepared to discuss how you stay organised. Share any tools or methods you use to keep track of tasks and deadlines, as this will reassure the interviewers of your capability to handle the responsibilities.