At a Glance
- Tasks: Welcome visitors, manage calls, and support a positive environment at our charity.
- Company: Join St Giles Trust, a charity dedicated to social justice and helping those in need.
- Benefits: Gain hands-on experience, develop skills, and receive travel and lunch expense reimbursements.
- Other info: Flexible hours available; we value diversity and encourage all to apply.
- Why this job: Make a real difference while building your CV and supporting a meaningful cause.
- Qualifications: Experience in reception or customer service; interest in helping others.
The predicted salary is between 12 - 12 £ per hour.
If you have experience in a reception or customer service role, this is a great opportunity to gain hands-on experience in reception duties, customer service, or administrative functions, while contributing meaningfully to the work of a social justice charity.
As a Reception Volunteer, you will be a vital part of our front-of-house team, helping to create a welcoming, professional, and supportive environment for visitors, staff, and service users.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Reception Volunteer, you will:
- welcome all visitors in a warm, friendly, and professional manner,
- handle incoming phone calls and direct queries appropriately,
- monitor and manage the reception inbox and incoming correspondence,
- maintain a clean, organised, and accessible reception area,
- register visitors, ensure sign-in procedures are followed, and issue visitor badges,
- support security and safeguarding protocols, including monitoring access,
- support meeting room bookings and logistics,
- assist with incoming and outgoing post and deliveries,
- help maintain supplies and reception materials (leaflets, forms, etc.),
- assist with simple data entry and document filing as needed.
Working collaboratively with staff and fellow volunteers and contributing towards a positive workplace culture are both key duties, as is ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies.
What we are looking for
- Experience in a reception or customer service role
- Basic understanding of confidentiality, safeguarding, and data protection.
- Interest in supporting people who may face barriers to employment or services
- Reliable and punctual, with good time management
- Comfortable using a computer and basic office software (training provided)
Volunteer Support and Benefits
- Induction and role-specific training provided.
- Ongoing supervision and support from a named staff contact.
- Opportunity to develop transferable skills and gain references.
- Reimbursement of reasonable travel and lunch expenses (per policy).
- Opportunity to contribute to a meaningful cause and inclusive workplace.
We have 3 positions available:
- 16 hours a week (Monday-Thursday, 9am-1pm)
- 8 hours a week (Wednesday and Thursday, 12-4pm)
- 7 hours a week (Monday 9am-4pm, with a 1 hour lunch break)
A Basic DBS check is required for this role.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
Closing date: 27th July 2026 at 9am.
Reception Volunteer in Camberwell employer: ST GILES TRUST
St Giles Trust is an exceptional employer, offering a supportive and inclusive work culture where volunteers can make a meaningful impact in the lives of those facing adversity. With flexible hours, comprehensive training, and ongoing support, this charity not only fosters personal growth but also values the diverse experiences of its team members, making it a rewarding place to contribute to social justice.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Volunteer in Camberwell
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Reception Volunteer in Camberwell
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like ST GILES TRUST, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at ST GILES TRUST.
How to prepare for a job interview at ST GILES TRUST
✨Know Your Passion
Dive deep into the mission of ST GILES TRUST and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
