At a Glance
- Tasks: Coordinate non-clinical spaces, manage teams, and ensure a welcoming environment.
- Company: St Giles Hospice, dedicated to compassionate care.
- Benefits: Competitive salary, flexible hours, and a supportive work culture.
- Other info: Join a team that values compassion and professionalism in every interaction.
- Why this job: Make a real difference in a caring environment while developing your leadership skills.
- Qualifications: GCSEs in English and Maths; experience in facilities coordination preferred.
Contract type: Permanent
Location: Whittington
Hours: 37.5 hrs Full time or Part time hours, site based
Annual salary: C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours.
Review date: 5/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters. The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services.
Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience.
In summary, the Support Facilities Coordinator is accountable for:
- Safe and compliant environments.
- Availability and governance of equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted service delivery.
Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
- GCSE (or equivalent) English and Maths.
- Recognised Infection Prevention & Control training (or willingness to complete).
- COSHH awareness training (or willingness to complete).
Desirable
- Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
- Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
- DSE Assessor training (or willingness to complete).
- IWFM (Institute of Workplace and Facilities Management) membership.
Knowledge and experience
Essential
- Working knowledge of facilities coordination within a public-facing environment.
- Understanding of Health & Safety responsibilities in non-clinical environments.
- Experience of contract performance monitoring (cleaning, waste, suppliers).
- Understanding of safeguarding principles in shared spaces.
Desirable
- Awareness of DSE compliance processes (formal qualification desirable but not essential at entry).
- Experience maintaining asset registers and managing consumables.
Values
Exhibits our hospice values and behaviours.
Skills
Essential
- Highly people-oriented with strong interpersonal skills.
- Practical mindset - focuses on solutions rather than process for its own sake.
- Able to provide supportive but firm supervision to staff and volunteers.
- Comfortable having difficult conversations when standards are not met.
Desirable
- Experience managing stock control and consumables.
Personal Attributes
- Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff.
- Natural host mindset - understands the importance of first impressions.
- Calm and measured under pressure, particularly in sensitive end-of-life situations.
- High levels of personal accountability - follows through on actions and closes the loop.
- Resilient when managing competing priorities and unexpected operational demands.
- Strong situational awareness - anticipates risks before they escalate.
Other requirements
- Valid driving licence
- Eligibility to work in the UK
Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests.
We may review applications before the application review date; however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, which may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application, your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Support Facilities Coordinator in Stowe employer: St Giles Hospice
St Giles Hospice is an exceptional employer, offering a supportive and compassionate work environment in Whittington. With a strong focus on employee growth and development, the role of Support Facilities Coordinator provides opportunities to lead a dedicated team while ensuring a safe and welcoming atmosphere for patients, families, and staff. The organisation values emotional intelligence and accountability, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Support Facilities Coordinator in Stowe
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on St Giles Hospice. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Support Facilities Coordinator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your people skills! This role is all about working with others, so be ready to share examples of how you've successfully managed teams or resolved conflicts in the past. Highlighting your interpersonal skills will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Support Facilities Coordinator in Stowe
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way!
Tailor Your Application:Make sure to customise your application for the Support Facilities Coordinator role. Highlight your relevant skills and experiences that align with the job description. This shows us you’ve done your homework and are genuinely interested!
Showcase Your People Skills:Since this role is all about working with people, make sure to emphasise your interpersonal skills in your application. Share examples of how you've successfully managed teams or supported others in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at St Giles Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Facilities Coordinator. Familiarise yourself with the key tasks like managing non-clinical spaces and supervising volunteers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is highly people-oriented, be prepared to discuss your interpersonal skills. Think of examples where you've successfully managed teams or handled difficult conversations. Highlighting your emotional intelligence will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Mindset
The job requires a practical mindset focused on solutions. Prepare to share specific instances where you've tackled challenges in facilities management or similar environments. This will illustrate your ability to think on your feet and maintain a calm approach under pressure.
✨Align with Their Values
Research the hospice's values and be ready to discuss how your personal attributes align with them. Emphasise your commitment to creating a welcoming and safe environment, especially in sensitive situations. This will show that you not only fit the role but also the culture of the organisation.
