Overview
In this role you lead the Quality & Standards function within Academic Services to safeguard academic quality and enhancement. You will provide strategic oversight of governance, compliance, and regulatory requirements, partnering with senior colleagues to support an outstanding student experience. You drive improvement across programme approvals, periodic reviews, and external examiner processes, while ensuring efficient governance and risk management. This is a forward-thinking opportunity to shape institutional quality and standards in a fast-paced university setting.
Pay / Benefits
- sector-leading salary
- pension scheme
- staff training and development
Responsibilities
- Lead the Quality & Standards function and oversee academic quality assurance and enhancement processes
- Ensure compliance with regulatory requirements and support the delivery of an excellent student experience
- Provide strategic leadership for programme approval, modification, periodic reviews, and institutional oversight
- Manage academic regulations, external examiner processes, and quality monitoring
- Strengthen governance arrangements, identify and manage risks, and promote continuous improvement rather than bureaucracy
- Collaborate with senior academic and professional services to align quality activities with institutional strategy
- Demonstrate sound judgment, attention to detail, and a service-excellence mindset in quality activities
Key requirements
- Substantial experience of quality assurance and academic governance in higher education
- Excellent understanding of the UK regulatory environment and sector expectations
- Strong knowledge of quality frameworks and external quality requirements
- Proven leadership experience in managing teams and delivering complex projects in a fast-paced environment
- Exceptional communication, influencing and stakeholder management skills
- Ability to build productive relationships across diverse academic and professional communities
- Collaborative, pragmatic approach with sound judgment and attention to detail
- communication
- influencing
- stakeholder management
- quality assurance frameworks
- UK regulatory environment knowledge
- external quality requirements
Head of Quality and Standards in London employer: St George’s University of London
City St George's, University of London is an exceptional employer that prioritises the growth and development of its staff while fostering a vibrant and inclusive work culture. As a Course Officer, you will be part of a dynamic team dedicated to supporting students in their academic journeys, with access to comprehensive training and development opportunities. Located in the heart of London, the university offers competitive salaries, a robust pension scheme, and a commitment to equality and diversity, making it a rewarding place to build your career.
Contact Details:
St George’s University of London Recruitment Team
