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- Tasks: Support and develop the risk management system, Datix, for patient safety activities.
- Company: Join St George's University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for professional growth.
- Why this job: Make a real difference in patient safety while working with a passionate team.
- Qualifications: Experience in data management and a collaborative mindset are essential.
- Other info: Be part of a team that impacts the health of four million people.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join the Patient Safety Team as a Patient Safety Systems manager, predominantly to support the organisation's use of the risk management software, RL Datix. The system is used to support a range of clinical governance and patient experience activity, including the management of complaints, patient advice and liaison, risk management, incidents, and legal claims.
We are looking for a team player with credible experience to work as part of a small, busy patient safety team. The individual will be supporting the day-to-day management of the system to maintain data quality and access rights, providing support and training to the end users and supporting further development of the system to maximise its use to support the strategic objectives across the organisation.
The post is to act as a developer/analyst and primary Database Administrator within the Patient Safety Team supporting both the maintenance and technical development of the DATIX system. The DATIX system is a suite of modules for Incidents, Complaints, Claims, PALS and Risk management through which the organisation coordinates and manages its patient safety, quality and risk obligations.
The post holder will be responsible for the day-to-day technical management of the system and business continuity, troubleshooting complex problems and errors, and liaising with the supplier around bugs and functionality issues. They will develop where required Standard Operating Procedures and Technical Support documents, adhere to meticulous change control processes, and communicate changes in system functionality.
The post holder will also develop and maintain a suite of self-service queries, reports and indicators to support the analysis, reporting and information management needs of the organisation. They will supervise the work of the Patient Safety DATIX Helpdesk to ensure that data quality processes are adhered to and under continual review, and that National Reporting and Learning Service upload targets are met.
The purpose of the Patient Safety & Datix Facilitator is to:
- Support the administration, maintenance and development of the risk management system, Datix.
- Develop and maintain relationships internally and externally to ensure that all clinical/patient safety incidents are investigated in accordance with the relevant organisational policy and that learning is shared across the organisation where appropriate.
- Provide advice and support to Trust staff on matters of patient safety and Datix, including troubleshooting and resolving issues; and system configuration.
- Work both autonomously and as part of the Patient Safety team, using their own initiative to develop and design systems and processes which support the core functions.
- Support the management of organisational and administrative requirements to enable the appropriate and timely management of the processes for recording, reporting, investigating, monitoring and auditing of patient safety incidents.
Patient Safety and Datix Facilitator | St George\'s University Hospitals NHS Foundation Trust employer: St George's University Hospitals
Contact Detail:
St George's University Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Safety and Datix Facilitator | St George\'s University Hospitals NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at St George's University Hospitals NHS Foundation Trust on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by diving deep into the Datix system. Familiarise ourselves with its features and how it supports patient safety. This will help us impress the interviewers with our knowledge and enthusiasm for the role.
✨Tip Number 3
Showcase our teamwork skills! Think of examples where we've collaborated effectively in past roles. The Patient Safety Team values a team player, so let’s highlight our ability to contribute ideas and support others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Patient Safety and Datix Facilitator | St George\'s University Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with risk management systems like Datix. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Show Your Team Spirit: Since we’re looking for a team player, it’s important to mention any collaborative projects you’ve been part of. Share examples of how you’ve contributed to a team’s success, especially in patient safety or clinical governance.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at St George's University Hospitals
✨Know Your Datix Inside Out
Make sure you have a solid understanding of the Datix system and its functionalities. Familiarise yourself with how it supports clinical governance and patient safety activities, as well as any recent updates or changes to the software. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role requires collaboration within a small team, be prepared to discuss your previous experiences working in teams. Highlight specific examples where you contributed ideas or supported colleagues, especially in high-pressure situations. This will demonstrate your ability to work effectively as part of the Patient Safety Team.
✨Prepare for Technical Questions
Expect questions related to troubleshooting and system management. Brush up on common issues that arise with Datix and think about how you would approach resolving them. Being able to articulate your problem-solving process will impress the interviewers and show that you can handle the technical demands of the role.
✨Emphasise Your Organisational Skills
The job requires managing multiple tasks and maintaining data quality. Be ready to share examples of how you've successfully organised your workload in the past. Discuss any tools or methods you use to stay organised, as this will reassure the interviewers that you can manage the responsibilities of the position effectively.
