At a Glance
- Tasks: Lead transformation projects to enhance patient care and operational efficiency.
- Company: Join a leading healthcare group dedicated to innovation and quality.
- Benefits: Flexible working arrangements, professional development, and a supportive team environment.
- Other info: Collaborative culture with opportunities for career growth and impactful work.
- Why this job: Make a real difference in healthcare by improving patient experiences and outcomes.
- Qualifications: Experience in project management or transformation initiatives in healthcare is essential.
The predicted salary is between 37338 - 44962 £ per year.
The post holder will develop and support the implementation of transformation projects that ensure the trust delivers high quality patient care in an efficient and cost effective manner. Building upon the work already undertaken, and working closely with the clinical and administrative teams, the post holder will identify opportunities and implement solutions to improve efficiency and patient experience using transformation principles and accessing national organisations/programmes for assistance where appropriate.
The post holder will work closely with the divisional teams to design, plan and deliver transformation projects. The emphasis of the transformation work will be to support the work around outpatient productivity, delivering improvements to improve the group's performance and effectiveness in the outpatients areas. This will be done with professional support from the Transformation Programme Manager. This will ensure that all transformation is supported and embedded into the busy operational agenda. A track record in project management and/or transformation initiatives, in a healthcare setting, would be essential.
Main duties of the job:
- Support the operational and clinical teams in transformation by implementing and facilitating sustainable change throughout the division.
- Support and lead on initiatives relating to the development and implementation of transformation initiatives working closely with whole system steering groups across the Service Transformation Programme.
- In conjunction with the information team, provide the depth of analysis necessary to identify opportunities for redesign and sustain improvement.
- Design and plan change programmes and projects.
- Identify and document benefits that will be realised during and after change implementation.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Outpatient Transformation Project Manager employer: St George's University Hospitals
At St George's, Epsom and St Helier University Hospitals and Health Group, we pride ourselves on being an excellent employer dedicated to fostering a supportive and collaborative work environment. Our commitment to flexible working arrangements ensures that all employees can balance their professional and personal lives effectively, while our focus on employee growth through training and development opportunities empowers our 17,000-strong workforce to thrive in their careers. Join us in making a meaningful impact on patient care in South West London and North East Surrey, where your contributions will be valued and recognised.
Contact Details:
St George's University Hospitals Recruitment Team
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We think this is how you could land Outpatient Transformation Project Manager
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We think you need these skills to ace Outpatient Transformation Project Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St George's University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St George's University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St George's University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St George's University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St George's University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St George's University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!