At a Glance
- Tasks: Manage Subject Access Requests and ensure timely, accurate processing.
- Company: Join a leading healthcare group serving four million people.
- Benefits: Competitive salary, supportive work environment, and career development opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while handling sensitive information.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
To manage the receipt and processing of Subject Access Request (SAR) applications from start to fulfilment.
To ensure that all Subject Access Requests are processed and fulfilled in a timely and accurate fashion in line with legislation and its strict deadlines.
Dealing with a variety of enquiries both verbal and written in a highly professional and efficient manner to medical and admin colleagues, customers and third parties.
Main Duties of the Job
- Provide efficient, effective and timely administration of access requests including opening and sorting post, logging new requests onto the AMS SAR Portal and sending acknowledgements.
- Draft and type correspondence, spreadsheets and other documents of a highly confidential nature, including adapting standard templates to meet individual circumstances.
- Send and receive sensitive information within and outside the Trust securely and without delay, using both the Trust's own encryption systems and those of other organisations.
- Carry out full investigations to locate missing health records or clinical information required to fulfil any request and to support colleagues with investigations and litigations.
- Ensure that all work sent to patient is quality checked and that all sensitive information is approved by clinical staff before sending out information.
- Prioritise and manage workload under own supervision ensuring deadlines are maintained.
- Make and answer telephone calls and enquiries, taking appropriate action including giving (or withholding) potentially complex and sensitive data as appropriate; this may include liaison with claimant solicitors, patients, family members, staff and others who may be distressed or emotional.
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.
Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021.
While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
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Subject Access Request Officer in London employer: St George's University Hospitals
St George's University Hospitals is an exceptional employer, offering a collaborative and supportive work environment for neurosurgery registrars. With a focus on professional development, employees benefit from extensive training opportunities and the chance to work alongside experienced specialists in a state-of-the-art facility. Located in a vibrant area, the hospital promotes a healthy work-life balance while ensuring that staff are equipped to meet clinical targets and provide top-notch patient care.
Contact Details:
St George's University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Subject Access Request Officer in London
✨Get Involved with Local Health Initiatives
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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We think you need these skills to ace Subject Access Request Officer in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St George's University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St George's University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St George's University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St George's University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St George's University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St George's University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
