At a Glance
- Tasks: Welcome patients and manage appointments in a fast-paced healthcare environment.
- Company: St George's Hospital, dedicated to high-quality patient care.
- Benefits: Monday to Friday schedule, supportive team, and valuable experience in healthcare.
- Other info: Join a thriving team committed to safeguarding and community health.
- Why this job: Make a difference in patients' lives while developing your administrative skills.
- Qualifications: Strong communication skills and a passion for excellent patient service.
The predicted salary is between 29970 - 36483 £ per year.
An exciting opportunity has arisen within the Pre-Operative Assessment Department at St George's Hospital for six months.
We are seeking a motivated and enthusiastic individual to join our Reception and Booking team, supporting the delivery of high-quality care to patients undergoing surgery.
This is a Monday to Friday position, ideal for someone committed to providing excellent patient service in a fast-paced healthcare environment.
Responsibilities
- Greet and welcome visitors to the Pre-Operative Assessment Department in a professional and courteous manner, ensuring access is limited to authorised individuals only.
- Serve as the first point of contact for all enquiries, directing queries and tasks to the appropriate team members as required.
- Accurately enter and update patient and departmental information using relevant computer systems.
- Schedule and confirm patient appointments ahead of their planned surgical procedures.
- Manage appointment changes, including rescheduling patients as needed in line with service requirements.
- Communicate routine information clearly and effectively, both verbally and in writing, with patients, staff, and other internal or external stakeholders.
The post holder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of: A thriving Foundation Trust at the heart of an integrated healthcare system.
One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment.
The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role.
The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflect these.
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Contact Details:
St George's University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pre-operative Receptionist & Administrator in London
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like St George's University Hospitals before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at St George's University Hospitals. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show St George's University Hospitals you’re ready to step in and make an immediate impact!
We think you need these skills to ace Pre-operative Receptionist & Administrator in London
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Pre-operative Receptionist & Administrator at St George's University Hospitals, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to St George's University Hospitals.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at St George's University Hospitals. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at St George's University Hospitals
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for St George's University Hospitals.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
