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- Tasks: Support and develop the risk management software, Datix, for patient safety activities.
- Company: Join St George's University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for professional growth.
- Why this job: Make a real difference in patient safety while working with a dedicated team.
- Qualifications: Experience in system management and a passion for patient safety.
- Other info: Be part of a collaborative hospitals group serving four million people.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join the Patient Safety Team as a Patient Safety Systems manager, predominantly to support the organisation's use of the risk management software, RL Datix. The system is used to support a range of clinical governance and patient experience activity, including the management of complaints, patient advice and liaison, risk management, incidents, and legal claims.
We are looking for a team player with credible experience to work as part of a small, busy patient safety team. The individual will be supporting the day-to-day management of the system to maintain data quality and access rights, providing support and training to the end users and supporting further development of the system to maximise its use to support the strategic objectives across the organisation.
The post is to act as a developer/analyst and primary Database Administrator within the Patient Safety Team supporting both the maintenance and technical development of the DATIX system. The DATIX system is a suite of modules for Incidents, Complaints, Claims, PALS and Risk management through which the organisation coordinates and manages its patient safety, quality and risk obligations.
The post holder will be responsible for the day-to-day technical management of the system and business continuity, troubleshooting complex problems and errors, and liaising with the supplier around bugs and functionality issues. They will develop where required Standard Operating Procedures and Technical Support documents, adhere to meticulous change control processes, and communicate changes in system functionality.
The post holder will also develop and maintain a suite of self-service queries, reports and indicators to support the analysis, reporting and information management needs of the organisation. They will supervise the work of the Patient Safety DATIX Helpdesk to ensure that data quality processes are adhered to and under continual review, and that National Reporting and Learning Service upload targets are met.
The purpose of the Patient Safety & Datix Facilitator is to:
- Support the administration, maintenance and development of the risk management system, Datix.
- Develop and maintain relationships internally and externally to ensure that all clinical/patient safety incidents are investigated in accordance with the relevant organisational policy and that learning is shared across the organisation where appropriate.
- Provide advice and support to Trust staff on matters of patient safety and Datix, including troubleshooting and resolving issues; and system configuration.
- Work both autonomously and as part of the Patient Safety team, using their own initiative to develop and design systems and processes which support the core functions.
- Support the management of organisational and administrative requirements to enable the appropriate and timely management of the processes for recording, reporting, investigating, monitoring and auditing of patient safety incidents.
Patient Safety and Datix Facilitator | St George\'s University Hospitals NHS Foundation Trust in London employer: St George's University Hospitals
Contact Detail:
St George's University Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Safety and Datix Facilitator | St George\'s University Hospitals NHS Foundation Trust in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at St George's University Hospitals NHS Foundation Trust on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Datix and patient safety protocols. We recommend creating a list of potential questions and practicing your answers with a mate to boost your confidence.
✨Tip Number 3
Show off your teamwork skills! During interviews, share examples of how you've collaborated in past roles. Highlighting your ability to work well with others will resonate with the Patient Safety Team's vibe.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Patient Safety and Datix Facilitator | St George\'s University Hospitals NHS Foundation Trust in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with risk management systems like Datix. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Show Your Team Spirit: Since we’re looking for a team player, it’s important to mention any collaborative projects you’ve been part of. Share examples of how you’ve contributed to a team’s success, especially in patient safety or clinical governance.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at St George's University Hospitals
✨Know Your Datix Inside Out
Make sure you have a solid understanding of the Datix system and its functionalities. Familiarise yourself with how it supports clinical governance and patient safety activities. Being able to discuss specific modules like incidents, complaints, and risk management will show your expertise.
✨Showcase Your Team Spirit
Since this role requires collaboration within a small team, be prepared to share examples of how you've successfully worked in teams before. Highlight your ability to contribute ideas and support others, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare to discuss complex problems you've encountered in previous roles and how you resolved them. This could involve troubleshooting issues within a system or managing data quality processes. Showing your analytical skills will be key for this position.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the Patient Safety Team's current challenges or future projects. This shows your genuine interest in the role and helps you understand how you can contribute effectively.