At a Glance
- Tasks: Lead performance management and develop insightful reports for healthcare improvement.
- Company: Join a leading hospitals group dedicated to outstanding patient care.
- Benefits: Flexible working arrangements, professional development, and a supportive team environment.
- Other info: Collaborative culture with opportunities for growth in a major healthcare provider.
- Why this job: Make a real impact on healthcare performance and patient outcomes.
- Qualifications: Experience in performance management and strong leadership skills.
The predicted salary is between 75000 - 117800 £ per year.
The Deputy Director of Performance and Insights will play a key role in delivering outstanding care across St George's, Epsom and St Helier University Hospitals and Health Group (gesh). The role is responsible for leading the Group's performance management framework, regulatory assurance processes, and performance reporting. The post holder will oversee the development of reports and dashboards to monitor key performance indicators across operational performance, quality, safety, activity, and workforce. Working closely with operational, transformation, and business intelligence teams, they will ensure reporting provides meaningful insight into current and future performance. The role includes interpreting national guidance and targets, supporting effective organisational policies and processes, leading aspects of the annual planning cycle and Quality Management System deployment, and ensuring accurate performance data submissions, including SitReps. The post holder will deputise for the Group Director of Performance and PMO when required, line manage staff, and provide leadership and stakeholder engagement to support improvement across gesh.
Main duties of the job:
- Lead and oversee the Group's performance management framework, external reporting, and delivery of organisational performance priorities.
- Develop and produce high-quality performance reports, forecasts, and insights for the Board, committees, and operational teams.
- Lead the development of a gesh-wide performance culture, providing training and support to managers and clinicians on performance improvement and data use.
- Ensure the accuracy, consistency, quality, and timely submission of internal and external performance data and statutory returns.
- Provide leadership and line management for the performance reporting team, including workforce planning, staff development, and service quality assurance.
- Build effective relationships with clinicians, operational leads, NHS partners, and external stakeholders to support performance improvement and data quality across the organisation.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Deputy Director of Performance and Insights employer: St George's University Hospitals
St George's, Epsom and St Helier University Hospitals and Health Group is an exceptional employer dedicated to delivering outstanding care while fostering a supportive and collaborative work environment. With a commitment to flexible working arrangements and a focus on employee development, the organisation offers numerous opportunities for growth and training within a diverse and dynamic healthcare setting. Joining our team means being part of a major teaching hospital group that values innovation, teamwork, and the continuous improvement of healthcare services for a population of four million people.
Contact Details:
St George's University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Director of Performance and Insights
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We think you need these skills to ace Deputy Director of Performance and Insights
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St George's University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St George's University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St George's University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St George's University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St George's University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St George's University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
