At a Glance
- Tasks: Ensure safety for mothers and babies while providing excellent customer service.
- Company: Join a leading healthcare provider with a diverse and energetic culture.
- Benefits: Fixed shifts, professional development, and a supportive team environment.
- Other info: Opportunity to grow within a major teaching hospital group.
- Why this job: Make a real difference in the lives of families during a crucial time.
- Qualifications: Previous security experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
If you thrive in a diverse and energetic environment that is rich in culture please consider the next stage of your career and join us on this journey. This is an exciting opportunity for someone with previous security experience to develop their skills as part of an enthusiastic team providing a professional and welcoming 'front of house' service to our women and families.
The successful candidate should have experience as a security officer and face-to-face customer service, a flexible approach to their work and be professional, punctual and reliable. You will work as part of the Maternity team assisting in the smooth running of the busy Postnatal Ward by providing administrative, clerical and reception duties. The post holder will act as the first point of reference for patients, visitors and callers to the ward, ensuring that their needs are met promptly and courteously.
It is essential that you have experience with dealing with the public. It would be desirable if you have experience of working within a hospital environment as a ward clerk or clinic coordinator and have experience in Maternity Care. As our Maternity Unit is an acute area the position has fixed shifts of 10:00 - 20:00 on Tuesday, Friday, Saturday and Sunday.
Main duties of the job:- To ensure and maintain the safety of mothers and their babies in the inpatient areas of the maternity service.
- To maintain an up to date record of all visitors to the maternity inpatient areas.
- To maintain all equipment and uniform supplied to you in a clean and presentable manner, full uniform must be worn at all times while on duty in line with the uniform protocol.
- To respond immediately to all fire alert calls, taking action in line with the Trust fire procedures, to minimise the risk to life and assets.
- To ensure fire escape routes are clear and equipment is in working order and fully accessible at all times and current relevant fire legislation is being complied with.
- To respond to calls from ward/department staff to deal with patients who are being violent, abusive, disruptive or have absconded from the ward, assess the situation and take appropriate action to resolve the situation taking relevant factors into consideration.
- Ensure that visitors of all kinds are courteously received, assisted and directed in a manner which will reflect credit to the Trust.
- To report security defects or omissions in the maternity unit in a timely and accurate manner.
- To promote security awareness throughout the Trust.
- Respond to intruder security alarms, inspect for signs of break-in, search for suspects, in a safe manner and liaise with the Police.
Maternity Ward Security Officer in City of Westminster employer: St George's University Hospitals
Join St George's, Epsom and St Helier University Hospitals and Health Group as a Maternity Ward Security Officer, where you will be part of a dedicated team committed to providing a safe and welcoming environment for mothers and their babies. Our vibrant work culture fosters professional growth and collaboration, offering you the chance to enhance your skills in a dynamic healthcare setting that serves a diverse community. With fixed shifts that allow for work-life balance and opportunities for further training within our extensive network, this role is perfect for those looking to make a meaningful impact in maternity care.
Contact Details:
St George's University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maternity Ward Security Officer in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the maternity unit. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. We want you to showcase your experience and how you handle challenging situations with grace.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional environment like a maternity ward. Make sure you look sharp and presentable when you show up for your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Maternity Ward Security Officer in City of Westminster
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous security experience and any customer service roles you've had. We want to see how your background fits with the Maternity Ward's needs, so don’t hold back!
Tailor Your Personal Statement:Your personal statement is your chance to shine! Reflect on the essential criteria from the job description and show us why you're the perfect fit for our team. Be specific about your skills and experiences.
Be Professional and Punctual:Since we’re looking for someone reliable, make sure your application reflects your professionalism. This includes being punctual in submitting your application through our website – it shows you mean business!
Keep It Clear and Courteous:When writing your application, keep your language clear and polite. Remember, you’ll be the first point of contact for patients and visitors, so let that shine through in your writing!
How to prepare for a job interview at St George's University Hospitals
✨Know Your Stuff
Make sure you understand the role of a Maternity Ward Security Officer inside out. Familiarise yourself with the specific duties mentioned in the job description, like maintaining safety and responding to emergencies. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare examples from your previous security roles that highlight your customer service skills and ability to handle difficult situations. Think about times when you’ve dealt with the public or managed conflicts, as these experiences will be crucial for this position.
✨Dress the Part
Since you'll be working in a professional environment, make sure to dress appropriately for the interview. A smart appearance not only shows respect for the role but also reflects your understanding of the uniform protocol you'll need to follow on the job.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how they handle specific security challenges in the maternity ward. This demonstrates your enthusiasm and helps you gauge if the workplace is the right fit for you.
