At a Glance
- Tasks: Provide essential clerical support in a fast-paced critical care environment.
- Company: Join St George's University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Be part of a dedicated team in a dynamic and supportive workplace.
- Why this job: Make a real difference in patient care while developing your skills in healthcare.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22703 - 27749 £ per year.
To provide an effective and efficient reception, clerical and administrative service to patients, visitors and nursing staff in order to support the delivery of optimum patient care in one of the three Critical Care units. (Cardiothoracic ICU, General ICU and Neuro ICU).
- To act as the initial point of contact for patients, visitors and callers to the ward ensuring their needs are met promptly and politely.
- To assist the unit staff in the smooth running of the ward by taking responsibility for the routine administrative aspects of the unit's organisation.
- To support the Matron, Consultant Intensivists and their team in the strategic and operational development of the service.
- To ensure that the appropriate medical records are available for all patients on the unit and that they are kept in a neat and tidy order.
- To ensure that the Admissions Co-ordinators, Overseas Patients Manager and Private Patients Office are promptly provided with appropriate details of individual patient admissions in accordance with Trust policies relating to eligibility for NHS treatment and private patients.
- To admit non-elective patients onto the i Clip system that are direct admissions from A&E or Outpatients to liaise with the Admission Co-ordinators to prepare new notes and deal with any related problems.
- To collect and distribute the post.
- To book transport for patients who are being discharged or transferred from the unit using the patient transport system.
Where necessary support the family of patients locating accommodation.
- To have good keyboard and word processor skills.
- To support the Matron by locating hospital records when dealing with good news returns or complaints in accordance with Trust and departmental policy, as directed by your line manager.
The post holder is expected to have a clear understanding of how this post contributes to the achievement of the Trust's vision:
Our vision as an organisation is to provide outstanding care, every time.
With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.
Our main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research.
St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London.
A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma.
Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.
The trust also provides a nationwide state-of-the-art endoscopy training centre.
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Critical Care Ward Clerk/Receptionist in City of Westminster employer: St George's University Hospitals
St George's University Hospitals is an exceptional employer, offering a collaborative and supportive work environment for neurosurgery registrars. With a focus on professional development, employees benefit from extensive training opportunities and the chance to work alongside experienced specialists in a state-of-the-art facility. Located in a vibrant area, the hospital promotes a healthy work-life balance while ensuring that staff are equipped to meet clinical targets and provide top-notch patient care.
Contact Details:
St George's University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Critical Care Ward Clerk/Receptionist in City of Westminster
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like St George's University Hospitals.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at St George's University Hospitals.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like St George's University Hospitals, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Critical Care Ward Clerk/Receptionist in City of Westminster
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St George's University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St George's University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St George's University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St George's University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St George's University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St George's University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
