At a Glance
- Tasks: Lead the growth of Private Patient services and develop sustainable strategies.
- Company: St George's University Hospitals NHS Foundation Trust, a major healthcare provider.
- Benefits: Flexible working arrangements and opportunities for professional development.
- Other info: Join a collaborative team dedicated to improving patient care and outcomes.
- Why this job: Make a real impact in healthcare while leading innovative patient services.
- Qualifications: Experience in operational leadership and strategic planning in healthcare.
This is an exciting opportunity to lead the development and growth of Private Patient services at St George's University Hospitals NHS Foundation Trust. Following approval of a new Private Patients team structure, we are seeking an experienced and commercially minded Assistant General Manager to provide senior operational and strategic leadership for the service. The successful candidate will develop and deliver a sustainable Private Patients growth plan, working closely with consultants, clinical divisions, Finance and corporate teams. They will help convert identified opportunities into viable services while strengthening the processes needed to identify activity, agree prices, secure authorisation, raise invoices promptly and recover income. This post is dedicated solely to Private Patients and does not include responsibility for the Overseas Visitors service, The postholder will
- Lead the development and delivery of the Trust's Private Patients strategy and multi-year growth plan.
- Validate and prioritise service development opportunities, considering demand, clinical capacity, pricing, direct costs, workforce requirements and financial contribution.
- Work with clinical teams to develop commercially viable private patient pathways and prepare robust business cases and investment proposals.
- Lead senior relationships and negotiations with private medical insurers and other commercial partners.
- Develop evidence-based pricing and tariff proposals with Finance and clinical services.
- Establish strong relationships with consultants and support the development of appropriate private practice at the Trust.
- Provide oversight of Private Patients activity, income, contribution, invoicing, debt and delivery against agreed targets.
- Strengthen end-to-end processes covering enquiries, authorisation, booking, treatment, coding, invoicing and income recovery.
- Provide visible and inclusive leadership to the Private Patients team.
- Line manage the Band 7 Private Patients Service Manager, who will lead the day-to-day operation of the service.
- Ensure private activity is delivered safely and transparently without adversely affecting NHS access, capacity, quality or patient care., At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
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Assistant General manager- Private Patient team in City of Westminster employer: St George's University Hospitals
St George's University Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises patient care and employee development. Located in the vibrant city of London, this role at the Wolfson Neurorehabilitation Centre provides unique opportunities for hands-on therapy support, fostering professional growth through continuous training and collaboration with experienced healthcare professionals.
Contact Details:
St George's University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General manager- Private Patient team in City of Westminster
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like St George's University Hospitals.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at St George's University Hospitals.
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We think you need these skills to ace Assistant General manager- Private Patient team in City of Westminster
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St George's University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St George's University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St George's University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St George's University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St George's University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St George's University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
