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- Tasks: Provide top-notch admin support to the respiratory physiology sleep service and manage appointments.
- Company: Join St George’s University Hospitals NHS Foundation Trust, a leading healthcare provider in southwest London.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your organisational and communication skills.
- Qualifications: Strong customer service skills and ability to multitask in a fast-paced setting.
- Other info: Be part of a dedicated team serving a diverse population of 1.3 million.
The predicted salary is between 36000 - 60000 £ per year.
The main duties of the job are as follows:
- Providing efficient and high quality administrative support to the respiratory physiology sleep service.
- Working in close co-operation with staff and other health professionals to support the clinical teams with organising and booking urgent appointments, ensuring that appropriate patients are seen in the appropriate clinic slots and time frame.
- Ensuring that clinical appointments are booked to capacity by managing cancellation lists, taking phone call enquiries, reminding patients of appointments, and general patient correspondence.
An exciting opportunity has arisen within the specialist medicine directorate. We are inviting a self-motivated, organised individual who has excellent customer service skills and is passionate about patient care to apply for our respiratory physiology administrator role.
The role is demanding, so you must be confident, assertive, and have the ability to multi-task and remain calm under pressure. You will have good listening and communication skills and be able to deal with people both internally and externally in a sensitive and professional manner. The ability to maintain confidentiality and adhere to Trust policies is paramount.
Supporting the respiratory physiology team and cross cover with other members of the administrative team within respiratory.
respiratory physiology administrator in City of London employer: St George's University Hospitals
Contact Detail:
St George's University Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land respiratory physiology administrator in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at St George’s Hospital on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles in healthcare. We should focus on showcasing our organisational skills and ability to handle pressure, just like the job description highlights.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how we’ve handled difficult situations with patients or colleagues. This will demonstrate our passion for patient care and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re genuinely interested in being part of the St George’s team.
We think you need these skills to ace respiratory physiology administrator in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the respiratory physiology administrator role. Highlight your relevant experience in administrative support and customer service, as this will show us that you understand what we're looking for.
Showcase Your Skills: We want to see your organisational skills shine! Mention any experience you have with managing appointments or handling patient correspondence. This is your chance to demonstrate how you can keep things running smoothly under pressure.
Be Professional Yet Personable: When writing your application, strike a balance between professionalism and warmth. We value good communication skills, so let your personality come through while maintaining a respectful tone.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at St George's University Hospitals
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a respiratory physiology administrator. Familiarise yourself with the key duties like managing appointment bookings and handling patient correspondence. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service skills, prepare examples from your past experiences where you've successfully dealt with patients or clients. Highlight how you maintained professionalism and sensitivity, especially under pressure. This will illustrate your ability to handle the demands of the job.
✨Practice Multi-tasking Scenarios
Given the fast-paced nature of the role, it’s crucial to showcase your multi-tasking abilities. Think of scenarios where you had to juggle multiple tasks effectively. During the interview, you might be asked how you would prioritise urgent appointments while managing cancellations, so be ready to discuss your strategies.
✨Emphasise Confidentiality and Trust Policies
Understanding the importance of confidentiality in healthcare is vital. Be prepared to discuss how you would handle sensitive information and adhere to Trust policies. This shows that you take patient care seriously and are committed to maintaining high standards in your work.
