Assistant Service Manager in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support theatre operations and manage administrative functions for efficient service delivery.
  • Company: Join a leading healthcare group dedicated to patient care and staff development.
  • Benefits: Flexible working arrangements, professional growth opportunities, and a supportive team environment.
  • Why this job: Make a real difference in healthcare while developing your leadership skills.
  • Qualifications: Strong organisational skills and experience in administration or management.
  • Other info: Collaborative culture with a focus on innovation and excellence in patient care.

The predicted salary is between 36000 - 60000 £ per year.

The Assistant Service Manager (ASM) supports the operational management and delivery of services within the Anaesthetic and Theatre care group, ensuring effective and efficient specialty operations.

Key responsibilities include:

  • Assisting the Service Manager with budget coordination, performance objectives, and contract management.
  • Fostering strong relationships with colleagues across directorates and external bodies, collaborating with departments such as Nursing, HR, Finance, and Clinical Governance.
  • Line management of various administrative and support staff and deputising for the Service Manager when necessary.
  • Providing cross-cover for other ASM roles within the Directorate.

Responsibilities:

  • Manage day-to-day operations within Main Theatres, DSU, and Pre-op Willows on behalf of the Service Manager (SM).
  • Oversee administrative functions such as patient admissions and discharges via the Cerner system.
  • Distribute staff rotas and chair the daily POA huddle meeting.
  • Support the SM in data collection, analysis, policy development, and updating Theatre Schedules.
  • Provide leadership and management of administrative staff, overseeing recruitment, training, appraisals, and development within the Theatres & Anaesthetics department.
  • Resolve daily operational issues on behalf of the Service Manager when required.
  • Ensure theatre schedules, rotas, and clinic administration are accurate and up to date.
  • Coordinate extra theatre lists and ensure appropriate staffing is arranged.
  • Chair daily theatre huddles when needed.
  • Collect, check, and report performance data and KPIs.
  • Support audits, data quality, and system updates (e.g. Cerner).

About the organisation: St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Additional information: At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Assistant Service Manager in City of London employer: St George's University Hospitals

St George's, Epsom and St Helier University Hospitals and Health Group is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to flexible working arrangements and a collaborative work culture, employees are empowered to thrive in their roles while contributing to the care of a diverse population. The organisation offers numerous growth opportunities within a major teaching hospital environment, making it an ideal place for those seeking meaningful and rewarding careers in healthcare.
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Contact Detail:

St George's University Hospitals Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Service Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at St George's, Epsom and St Helier. A friendly chat can give us insider info on the role and maybe even a referral!

✨Tip Number 2

Prepare for the interview by knowing your stuff! Brush up on the latest in anaesthetic and theatre operations. We want to show that we’re not just interested but genuinely passionate about the field.

✨Tip Number 3

Practice makes perfect! Get a mate to do a mock interview with you. This will help us nail our responses and boost our confidence before the real deal.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re keen on being part of the team right from the start.

We think you need these skills to ace Assistant Service Manager in City of London

Operational Management
Budget Coordination
Performance Objectives
Contract Management
Relationship Building
Collaboration
Line Management
Staff Recruitment
Training and Development
Data Collection and Analysis
Policy Development
Theatre Scheduling
Problem Resolution
KPI Reporting
Audit Support

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Assistant Service Manager role. We want to see how your skills align with the responsibilities mentioned in the job description, so don’t hold back!

Showcase Your Leadership Skills: Since the role involves managing staff and overseeing operations, it’s crucial to demonstrate your leadership abilities. Share examples of how you've successfully led teams or managed projects in the past. We love a good story!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our organisation there!

How to prepare for a job interview at St George's University Hospitals

✨Know Your Stuff

Make sure you’re familiar with the key responsibilities of the Assistant Service Manager role. Brush up on budget coordination, performance objectives, and contract management. Being able to discuss these topics confidently will show that you’re serious about the position.

✨Showcase Your Leadership Skills

Since the role involves managing administrative staff and chairing meetings, be prepared to share examples of your leadership experience. Think of specific situations where you’ve successfully led a team or resolved operational issues, as this will demonstrate your capability to handle the responsibilities.

✨Understand the Organisation

Research St George's, Epsom and St Helier University Hospitals and Health Group. Knowing their mission, values, and recent developments will help you tailor your answers and show that you’re genuinely interested in being part of their team.

✨Prepare Questions

Have a few thoughtful questions ready for your interviewers. This could be about their approach to collaboration across departments or how they measure success in the ASM role. Asking insightful questions not only shows your interest but also helps you gauge if the organisation is the right fit for you.

Assistant Service Manager in City of London
St George's University Hospitals
Location: City of London
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