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- Tasks: Provide top-notch customer service and manage patient appointments at the front desk.
- Company: Local healthcare practice dedicated to patient care and support.
- Benefits: Supportive work environment with opportunities for personal growth.
- Why this job: Make a difference in patients' lives while working in a rewarding healthcare setting.
- Qualifications: GCSE (or equivalent) in English and maths, plus strong IT skills.
- Other info: Join a collaborative team of receptionists in a fulfilling role.
The predicted salary is between 24000 - 36000 £ per year.
A local healthcare practice in England seeks a dedicated Practice Receptionist. The ideal candidate will provide exemplary customer service at the front desk, manage appointment bookings, and assist patients effectively. This role requires strong IT skills, particularly in using the SystmOne clinical system. Candidates need a GCSE (or equivalent) in English and mathematics. Working collaboratively with a team of receptionists is essential in this rewarding position, within a supportive healthcare environment.
GP Reception & Patient Services Coordinator employer: St Georges Medical Centre
Contact Detail:
St Georges Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Reception & Patient Services Coordinator
✨Tip Number 1
Get to know the practice! Research the healthcare facility and its values. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm for their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills and experience.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with SystmOne or similar systems. If you can demonstrate your tech-savviness, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace GP Reception & Patient Services Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help others, especially in a busy environment like a healthcare practice.
Get Familiar with SystmOne: If you’ve used the SystmOne clinical system before, mention it! If not, do a bit of research to understand its features. We love candidates who show initiative and are eager to learn new systems that will help us provide better patient care.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and experiences shine through without unnecessary fluff.
Teamwork Makes the Dream Work: Since this role involves working closely with other receptionists, share examples of how you’ve successfully collaborated in past roles. We’re all about teamwork here at StudySmarter, and we want to see that you are too!
How to prepare for a job interview at St Georges Medical Centre
✨Know Your Stuff
Familiarise yourself with the SystmOne clinical system before the interview. If you can, practice using it or watch tutorials online. Being able to discuss your experience with this software will show that you're proactive and ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a patient or customer. This will demonstrate your commitment to delivering exemplary service at the front desk.
✨Team Player Mindset
Since working collaboratively with a team of receptionists is essential, be ready to talk about your teamwork experiences. Share stories that highlight your ability to communicate effectively and support your colleagues, as this will resonate well with the interviewers.
✨Brush Up on Your Maths and English
Since a GCSE (or equivalent) in English and mathematics is required, be prepared to discuss how you use these skills in a practical setting. You might even want to review some basic maths concepts or common English phrases used in healthcare to feel more confident during the interview.
