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- Tasks: Lead a dynamic dispensary team and ensure efficient medication dispensing.
- Company: Join a thriving rural GP practice with a strong commitment to patient care.
- Benefits: Enjoy five weeks annual leave, free parking, and ongoing training opportunities.
- Why this job: Make a real difference in patient care while developing your management skills.
- Qualifications: Experience in dispensary management and a passion for healthcare.
- Other info: Be part of a supportive team in a modern, purpose-built facility.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to recruit a fixed term, maternity cover Dispensary Manager to manage the in-house dispensary at our highly regarded rural GP practice for up to 36 hours per week. If you are an experienced Manager looking for a new challenge or an experienced dispenser looking for your next career move, this could be the perfect opportunity for you. You will be encouraged and supported to be the best that you can be with ongoing training and skill enhancement.
We offer five weeks annual leave rising to six weeks after two years employment. Free onsite parking. Twice yearly funded staff events.
Main duties of the jobTo ensure effective financial control of the Dispensary while providing quick, efficient and accurate dispensing of medication to patients.
Responsible for:- Daily management of dispensary team
- Commercial purchasing of drugs
- Monthly checking of drug tariffs
- Checking "MIMS"
- Sort prescriptions
- Check endorsements
- Preparing and submitting prescriptions monthly to NHS Prescriptions services
- Management of controlled drugs
- Check colleagues dispensing
- Recording any near misses and significant events
- Develop and maintain standard operating instructions
- Complete dispensary service audits
- Ensure all aspects of DSQS are fulfilled and submitted in a timely manner
- Provide figures for VAT return
- Monitor and record all medication held in GP bags and keep in date
- Provide cover for member of the team during periods of sickness and holiday
- Ensure the Dispensary remains clean and tidy
- Oversee the training of trainee dispensers
St Georges is a successful and thriving medium-sized rural GP Practice with 13,000 patients, based in a modern purpose-built building. We are rated as Good with Outstanding features by CQC and rated 5-stars by our patients on NHS Choices. We are committed to excellent patient care, family-friendly working, and staff development.
We are an accredited GP-training Practice, and encouraging learning and development for all our staff is part of our ethos. We have a strong clinical team of four HCAs, a phlebotomist, five Practice Nurses, five Nurse Prescribers, and seven GPs, who are supported by experienced administration, dispensary and management teams. One of our GP Partners is the Clinical Director of the local Primary Care Network. Our small team of four dispensers work closely with one another and provide medication services to around 2,500 of our registered patients.
Job responsibilities- Staff Management
- Organising dispensary staff rotas and ensuring adequate staff cover at all times
- Training dispensary staff, including encouraging and organising attendance on relevant recognised courses
- Appraising dispensary staff and evaluating staff competencies
- Assisting the Practice Manager with the recruitment of dispensary staff
- Assisting the Practice Manager with disciplining dispensary staff
- Purchasing and Stock Control
- Supervision of daily ordering of stock from appropriate wholesalers
- Supervision of daily receipt of stock overseeing any issues
- Passing invoices for payment
- Checking monthly statements
- Checking credit notes against returns and chasing outstanding credits
- Maintain adequate stock ensuring timely stock rotation
- Arranging annual stock takes in Dispensary, treatment rooms, CD cupboard and consulting rooms
- List and ensure any out of date stock is destroyed
- Drug Company Representatives
- Ad hoc liaison with drug company representatives
- Meet regularly with drug company representatives in order to ensure the best possible discount levels
- Analysis of invoices for bonus stock and ensuring bonus stock is received.
- Prescriptions and Prescription money
- Daily: check prescriptions for signature/endorsements and sort into paid/unpaid by Doctor
- Daily: submitting all unsigned prescriptions to the Partners; sorting post-dated prescriptions
- Daily: overseeing cashing up of prescription money, balancing and recording
- Weekly: submitting prescription moneys to the Practice Manager for banking ensuring sufficient change is available and checking all paperwork is correct
- Monthly: calculating number and value of prescription charges and checking against Health Authority statements
- Monthly: sorting prescriptions and checking endorsements
- Destruction of Drugs
- Daily: dealing with returned medication from patients
- Monthly: dealing with uncollected medication
- Monthly: dealing with returned controlled drugs from patients for destruction
- Six monthly: dealing with out of date controlled drugs with appropriate officer from the Health Authority for destruction
- Dispensing
- Removing out of date repeats from patients' computerised repeat prescription lists
- Overseeing all aspects of the dispensing process
- Updating MDS patient record sheets and ensuring all MDS packs are updated if necessary
This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.
Person Specification- Qualifications
- GCSE or equivalent - English and Mathematics at Grade C or above
- Qualified Dispenser - Pharmacy Technician, NVQ Level 2 or 3
- Evidence of relevant continuing professional development
- Experience
- Significant experience of working in a dispensary
- Experience of managing a dispensary or pharmacy
- Experience of managing staff
- Experience of designing and implementing policies and procedures
- Experience of audits and quality improvement activity
- Experience of identifying and implementing best practice
- Experience of managing the financial aspects of a dispensary
- Experience of resolving complaints
- Confident IT user including Microsoft Office and Clinical Systems e.g. EMIS or SystmOne
- Excellent communication skills both written and verbal
- Detailed knowledge of all aspects of day to day dispensary operations including stock management, ordering, rota planning, customer services, health and safety and infection control, month end procedures etc.
- Problem solving and analytical skills
- Understanding of team dynamics and ability to promote a harmonious working environment
- Experience of working in a general practice setting
- Personal skills and attributes
- Able to work under pressure and manage personal stress
- Self-motivated
- Ability to work flexibly or additional hours when required to ensure delivery of an excellent dispensary service
- Sensitive and empathetic to others, including distressed patients
- Full UK driving licence and use of a vehicle
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dispensary Manager employer: St Georges Medical Centre
Contact Detail:
St Georges Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensary Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about openings at St Georges. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of dispensary operations and management. Think about how you can demonstrate your experience with staff training and financial control during the chat.
✨Tip Number 3
Show your passion for patient care! During your interview, share examples of how you've improved patient services or streamlined processes in your previous roles. This will resonate well with the ethos at St Georges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at St Georges.
We think you need these skills to ace Dispensary Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Dispensary Manager role. Highlight your relevant experience in managing dispensaries and any specific skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills can benefit us at St Georges. Whether it’s your experience with stock management or staff training, make it clear how you can contribute to our thriving practice.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and experiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at St Georges Medical Centre
✨Know Your Stuff
Make sure you brush up on your knowledge of dispensary operations, stock management, and the specific responsibilities outlined in the job description. Being able to discuss your experience with financial control and staff management will show that you're ready for the role.
✨Showcase Your Leadership Skills
As a Dispensary Manager, you'll be leading a team. Prepare examples of how you've successfully managed staff in the past, including training and appraising them. Highlight any experiences where you've resolved conflicts or improved team dynamics.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a stock shortage or dealing with a distressed patient. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the practice's approach to patient care, team development, or ongoing training opportunities. This shows your genuine interest in the role and helps you assess if the practice is the right fit for you.
