At a Glance
- Tasks: Support the F&B Service Manager in delivering top-notch service and training to the team.
- Company: Join a vibrant club environment focused on exceptional member experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Great chance to develop leadership skills in a supportive setting.
- Why this job: Be part of a dynamic team that values your input and creativity.
- Qualifications: Confident communicator with a passion for customer service and teamwork.
The predicted salary is between 31500 - 38500 £ per year.
- Assistant F&B Service Manager - Weybridge, Surrey
- Reporting To: F&B SERVICE MANAGER
- Responsible For: SUPERVISORS
Main Purpose of Role
To support the F&B Service Manager to ensure the service and experience members receive in the Club Room, Lake Room and Events is at the highest level.
Main Duties & Responsibilities
- To support the recruitment and motivation of a team who can deliver high levels of service to our members.
- To deliver the training programme for supervisors and team members on all aspects of the job with sign-off on completion.
- To be on the floor for the majority of the working week, coaching the team and ensuring the agreed service standards are being met.
- To engage with members for feedback.
- To work with the Executive Chef and Head Chef to ensure the food quality and presentation is to the agreed standard.
- To comply with all food and beverage health, liquor and safety regulations, as well as all applicable laws both national and local.
- Maximise profitability within the Food & Beverage Department, by ensuring compliance with established budget for cost, labour and revenue benchmarks.
- To polarise shifts with the F&B Service Manager to ensure standards are always being maintained.
- To ensure all Events, both club and member, are run to members' satisfaction.
- To act as the department lead in the absence of the F&B Service Manager
- To be fully trained in Club opening and closing procedures and Duty Management responsibilities and be prepared to support the DM rota where required.
- To undertake any other reasonable request made by the F&B Service Manager, Club Manager, Senior Club Manager or CEO.
Personal Profile
- Confident & outgoing personality
- Strong communicator
- Ability to multi-task
- Self-motivated. The ability to keep going despite setbacks. Deal with changes in priority, juggle several activities to continue to remain effective.
- Customer Focused.
- Flexible working approach with regard to operational needs.
- To be able to generate alternative approaches to problems.
Assistant F&B Service Manager - Weybridge, Surrey employer: St George's Hill Lawn Tennis Club
St George's Hill Lawn Tennis Club is an exceptional employer, offering a unique opportunity to work in a prestigious sporting environment in Weybridge, Surrey. With a strong commitment to employee growth through ongoing training and professional development, the Club fosters a collaborative and supportive work culture where attention to detail and a passion for grounds maintenance are highly valued. Enjoy competitive salary packages and the chance to contribute to maintaining world-class facilities for members and visitors alike.
Contact Details:
St George's Hill Lawn Tennis Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant F&B Service Manager - Weybridge, Surrey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St George's Hill Lawn Tennis Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St George's Hill Lawn Tennis Club
Don't be shy about reaching out to St George's Hill Lawn Tennis Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant F&B Service Manager - Weybridge, Surrey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St George's Hill Lawn Tennis Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St George's Hill Lawn Tennis Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
