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- Tasks: Provide essential admin support in a caring hospice environment.
- Company: St Gemma’s Hospice, a supportive and friendly workplace.
- Benefits: Competitive pay, generous leave, and flexible working hours.
- Why this job: Make a real difference to patients and families while developing your skills.
- Qualifications: Experience in administration and strong interpersonal skills required.
- Other info: Join a dynamic team with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
St Gemma’s Hospice is seeking to appoint a Ward Secretary to join our friendly and supportive team. This role is based in our In-Patient Unit, working Wednesdays to Fridays, 8am – 4pm, and occasional weekend cover. Weekend work is 4 hours per day, at an enhanced rate, approximately one weekend in six on an agreed rota.
This is a varied and rewarding role at the heart of ward activity, providing high-quality administrative support on one of our two In-Patient wards. You will be a welcoming first point of contact for patients and visitors, manage telephone enquiries, and carry out a range of essential administrative tasks, including registering referrals and updating patient records for admissions, deaths, and discharges.
The role will suit a proactive and organised individual with administrative experience who is keen to play an active part in the work of the Hospice, directly supporting our patients, carers and families.
The successful candidate will be:
- Highly organised and efficient, with keen attention to detail
- A strong team player with excellent warm and effective interpersonal skills
- Flexible and used to adapting to changing priorities and multi-tasking
- Experienced in communicating confidently with a variety of people, both in person and by telephone
- Confident in using IT and enthusiastic about learning new systems
St Gemma’s is an exciting, supportive and caring place to be. If you believe you have the experience and qualities for this role, we look forward to hearing from you. We offer a competitive benefits package including generous leave entitlement.
Please use the links below to read the Role Profile and Employee Specification before applying. For informal enquiries please contact Lesley Teece.
Closing date – Wednesday 28th January 2026
Interview – Tuesday 10th February & Wednesday 11th February 2026
We encourage early applications and reserve the right to invite candidates to interview prior to the closing date and/or close this advertisement prior to the closing date if a sufficient number of applications are received.
Ward Secretary in Leeds employer: St Gemma's Hospice
Contact Detail:
St Gemma's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Secretary in Leeds
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on St Gemma’s Hospice and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles, like how you handle multiple tasks or manage phone enquiries. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! During the interview, be ready to share specific examples of your organisational skills and attention to detail. Think of times when you’ve successfully managed a busy workload or adapted to changing priorities.
✨Tip Number 4
Follow up! After your interview, don’t forget to send a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Ward Secretary in Leeds
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what we're looking for, so make sure you highlight those in your application!
Show Off Your Organisational Skills: As a Ward Secretary, being organised is key! In your application, give us examples of how you've managed multiple tasks or kept things running smoothly in previous roles. We love a proactive approach!
Be Personable and Warm: Since you'll be the first point of contact for patients and visitors, let your personality shine through! Use your application to demonstrate your excellent interpersonal skills and how you connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our supportive team at St Gemma’s!
How to prepare for a job interview at St Gemma's Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Secretary at St Gemma’s Hospice. Familiarise yourself with the key tasks like managing telephone enquiries and updating patient records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
As a Ward Secretary, being organised is crucial. Prepare examples from your past experience where you successfully managed multiple tasks or adapted to changing priorities. This will highlight your ability to thrive in a busy environment and reassure the interviewers that you can handle the demands of the job.
✨Practice Your Interpersonal Skills
Since you'll be the first point of contact for patients and visitors, it's important to convey warmth and professionalism. Practice common interview questions with a friend, focusing on how you would communicate effectively with different people. This will help you feel more confident during the actual interview.
✨Be Ready to Discuss IT Proficiency
The role requires confidence in using IT systems, so be prepared to discuss your experience with relevant software. If you've learned new systems quickly in the past, share those examples. Showing your enthusiasm for learning new technologies will impress the interviewers and demonstrate your adaptability.
