At a Glance
- Tasks: Supervise hospitality team, ensuring high-quality food and beverage service for patients and visitors.
- Company: Join St Gemma’s Hospice, a leading charity providing expert palliative care.
- Benefits: Generous holiday, maternity/paternity leave, wellbeing support, and subsidised meals.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a meaningful impact on patients' lives while leading a passionate team.
- Qualifications: Previous supervisory experience in hospitality or customer service required.
The predicted salary is between 24000 - 30000 £ per year.
St Gemma’s Hospice is one of the leading charitable hospices in the UK. The Hospice provides expert palliative and end of life care, in a quality environment, for thousands of local people each year. We are looking for a Hospitality Supervisor to oversee our Hospitality Assistants and help provide a high-quality food and beverage service to patients, visitors, and staff across our hospice.
In this varied role, you will supervise and support the hospitality team, manage rotas and staffing requirements, oversee training and compliance, monitor performance and attendance, and ensure excellent service standards are maintained throughout the wards and bistro. You will also work closely with clinical and facilities teams to ensure patient dietary needs are communicated and managed safely.
The successful candidate will have previous supervisory experience within hospitality, catering, healthcare, or a customer service environment, along with strong organisational, communication, and people management skills. This is an excellent opportunity to join a dedicated team and make a meaningful contribution to the care and experience of patients and their families.
You will:
- Have previous supervisory experience
- Have good organisational skills
- Be able to prioritise work and use your own initiative
- Have a good understanding of hygiene and food safety
- Have knowledge of COSHH and infection control
- Be comfortable working in a healthcare setting, supporting vulnerable individuals with dignity and sensitivity
We encourage early applications and reserve the right to invite candidates to interview prior to the closing date and/or close this advertisement prior to the closing date if a sufficient number of applications are received. To discuss this opportunity in greater detail please contact the Hospitality Supervisor, Eileen Hannaby on 0113 218 5500.
Closing date: Monday 29 June 2026
Interview Date: TBC
About us
St Gemma’s Hospice is an independent Leeds-based charity and one of the leading hospices in the UK, providing expert care and support for local people with life-limiting and terminal illnesses. We offer care to patients, families and carers in the Hospice’s In-Patient Unit, through the St Gemma’s community team, and at our Out-Patients.
We have around 300 employees working across the main Hospice site in Moortown, Retail Hub in Bramley, a large chain of charity shops, and out in the community. We offer career opportunities both in our multi-disciplinary clinical team and in a wide range of non-clinical roles, all of which contribute towards local patient care. St Gemma’s Hospice has a team of approximately 800 volunteers, working in a variety of roles supporting departments throughout the organisation.
St Gemma’s is committed to equal opportunities and strives to be diverse and inclusive, a place which reflects the communities we serve. We offer a competitive range of benefits with an emphasis on staff well-being in a caring and friendly environment.
The benefits include:
- Maternity / Paternity leave
- Generous holiday
- Personal pension plan
- Employee assistance programme
- Free parking (Hospice Site)
- Wellbeing support
- Subsidised Meals (Hospice Site)
- Learning & teaching
Hospitality Supervisor in Leeds employer: St. Gemma's Hospice
St Gemma’s Hospice is an exceptional employer, offering a supportive and caring work environment where employees can make a meaningful impact on the lives of patients and their families. With a strong emphasis on staff well-being, generous benefits, and opportunities for professional growth within a diverse team, this role as a Hospitality Supervisor allows you to lead a dedicated hospitality team while ensuring high-quality service in a compassionate healthcare setting. Join us in making a difference in the community while enjoying a fulfilling career in a leading charitable hospice.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St. Gemma's Hospice. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St. Gemma's Hospice
Don't be shy about reaching out to St. Gemma's Hospice directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St. Gemma's Hospice and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St. Gemma's Hospice
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
