Salary: Salary negotiable, depending on experience
The Hospice of St Francis is looking for an experienced and collaborative marketing and communications professional to lead the day-to-day delivery of our whole-Hospice marketing activity. This is an opportunity to use your expertise to help more people understand our services, strengthen engagement with our communities and supporters, and ensure our communications are clear, accessible and effective.
Working with the Director of Fundraising & Marketing, you will turn organisational priorities into coordinated plans, campaigns, content, and communications. You will manage a talented team comprising a Digital Marketing Lead, Marketing Executive, and Marketing Graduate, balancing competing demands and deploying resources where they will have the greatest impact.
Your responsibilities will include coordinating integrated campaigns; maintaining our brand and tone of voice; overseeing our website, digital channels and content plan; supporting media relations; and using audience insight, analytics and performance measures to improve results. You will also quality-assure sensitive communications and help colleagues across the Hospice develop clear, audience-focused briefs.
We are looking for someone with substantial experience of delivering integrated marketing and communications in a complex organisation, ideally within the charity, healthcare or a comparable sector. You will bring strong people and supplier management skills, excellent writing and editing ability, sound judgement, and experience across brand, digital, media, websites and internal communications. You will be comfortable using evidence to prioritise activity and able to remain calm and constructive when managing sensitive or reputational matters.
This is a full-time role of 37.5 hours per week, Monday to Friday, primarily Hospice-based, with hybrid working as agreed. Travel to Hospice sites, shops, events and external meetings will be required, together with occasional flexibility outside normal hours. The role reports to the Director of Fundraising & Marketing.
If you are an organised, practical, and audience-focused leader who can bring people and priorities together, we would be pleased to hear from you.
This role will require a DBS check.
What we're about
What our people say...
“My impressions of the hospice, were that I couldn't believe how calm and lovely every person was. From walking through the door I could tell how much every person cared about what they were doing.
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Head of Marketing & Communications employer: St Francis
The Hospice of St Francis Ltd is an exceptional employer, offering a nurturing and supportive work environment that prioritises compassionate care. Employees benefit from a strong culture of professional development, with ample opportunities for growth and training in the field of Learning & Development. Located in the United Kingdom, the hospice not only values its staff but also fosters a sense of community, making it a truly rewarding place to work.
