Warehouse Supervisor in Truro

At St. Ewe, we’re a business built on doing things the right way - with people, hens and the planet at the heart of every decision. We’re proud to be a certified B Corp, recognised in The Times 100 fastest‑growing private companies list and named one of The Sunday Times Best Places to Work. These milestones reflect not just our growth, but our commitment to building a workplace and supply chain we can truly stand behind. Our values - bold, positive, transparent and nurturing - shape how we work every day.

We’re committed to creating an inclusive, supportive environment where everyone can thrive, bring their whole self to work, and feel valued for who they are. We know that different perspectives make us stronger - and that’s something we actively encourage as we continue to grow. If you’re looking for a place where you can make a genuine impact, be part of a supportive team, and grow your career in a business that’s going places, we’d love to hear from you.

The Role: You’ll oversee the day-to-day running of our egg packing and distribution warehouse, leading a team of pickers, packers and drivers to make sure every order is picked, packed and despatched accurately, safely and on time. You’ll manage stock levels, coordinate goods-in and outbound deliveries, and ensure our free range eggs & Liquid cartons move from farm to customer without compromising on freshness or quality. You will also be an escalation point during late shifts, where you will be shown how to investigate delivery issues with end-to-end process knowledge from lay to delivery. There are two shifts which you would alternate each week: 6am - 2.30pm and 12.30pm - 9pm (earlier start and finish on a Friday).

What does success look like? Orders are despatched in full, on time and to spec, with minimal errors or returns. Your team hits productivity and safety targets, stock discrepancies are rare, and the warehouse runs a well-organised operation that customers and colleagues can rely on. Products received through goods in are inspected, reviewed, and transacted through our ERP system efficiently and to a high degree of accuracy. Stock counts are completed and reviewed to maintain reliable inventory, including investigations into variances and correct timings on transactions through the business. Adherence to all of St Ewe’s relevant accreditations and rules, including but not limited to BRC, BEIC, M&S Approved Supplier. You will manage a small team and ensure return to works are held, probation meetings are held as well as dealing with any concerns.

Skills Required:

• Strong leadership and people-management skills, with experience supervising a warehouse or distribution team
• Experience and appreciation of ERP systems and the data/transactions that the stock travels through the business
• Excellent organisational skills and the ability to manage multiple priorities under time pressure
• Good working knowledge of stock control, warehouse management systems and pick/pack processes
• Practical understanding of food safety, hygiene and traceability standards, ideally within fresh produce FMCG
• Confident communicator, comfortable liaising with drivers, customers and other departments
• Health & safety awareness, including safe operation of warehouse equipment (FLT/PPT licence desirable)

Relevant Experience:

• Previous experience in a supervisory or team leader role within a warehouse, distribution or logistics environment, ideally in food or FMCG
• Experience working in a fast-paced, temperature-controlled or perishable goods environment is a strong advantage
• A proven track record of meeting despatch deadlines and maintaining high standards of accuracy and quality
• Experience using ERP systems where inventory accuracy is paramount due to other users of the data