Guest Reservations & Switchboard Specialist

Guest Reservations & Switchboard Specialist

Full-Time On-site
St Ermin's Operating UK Limited

St Ermin's Hotel, Autograph Collection in London is seeking a detail‑oriented Reservation/Switchboard Operator. You will be the first point of contact for guests, handling calls, reservations, and loyalty servicing while maintaining guest profiles and coordinating with the sales team.

You will manage room bookings, group reservations, and communicate with outlets to ensure accurate orders and arrivals. A Marriott Bonvoy familiarity is a plus; English language skills are essential.

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Guest Reservations & Switchboard Specialist employer: St Ermin's Operating UK Limited

St Ermin’s Hotel in London is an exceptional employer, offering a vibrant work culture that prioritises guest experience and employee satisfaction. With opportunities for professional growth and development, our team members enjoy a supportive environment where their contributions are valued. Located in the heart of London, employees benefit from a dynamic hospitality scene and unique experiences that enhance both personal and professional lives.

St Ermin's Operating UK Limited

Contact Details:

St Ermin's Operating UK Limited Recruitment Team