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- Tasks: Serve food and drinks, create memorable experiences for guests, and maintain high standards.
- Company: Join St Ermin's Hotel, a top-rated hospitality venue known for its vibrant culture.
- Benefits: Enjoy a competitive salary, health care plan, exclusive discounts, and the best staff canteen in London!
- Other info: Follow us on Instagram @sterminshotel for a glimpse of our amazing workplace!
- Why this job: Be part of a fun, energetic team that values mental health and personal growth.
- Qualifications: Previous experience in hospitality is preferred; passion for customer service is essential.
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We are looking for an enthusiasticFood
& Beverage Team Member to join the team here at St Ermin’s Hotel.
If you want to work for one of the best places in
hospitality, multiply the fun, love and energy we have at our workplace, we
would love to hear from you.
Looking after our people is all that we care about. We are a
London living wage, Workplace Mental health-chartered Employer and consistently
voted as one of the Best Places to Work in Hospitality.
When you join us, you will become a vital member of our
team. You will not only support us in delivering breath-taking hospitality to
our guests but also to create a workplace that becomes a role model to others.
What do you get in Return?
- Great salary and service charge – The more we make, the more you make!
- Fun, Love & Energy – Not just a slogan, it’s just who we are.
- The best staff canteen in London! – Breakfast, Lunch & Dinner.
- Range of benefits including Medicash Health Care Cash Plan(24/7 GP available for you and your household), financial advice, mental health support via MyStrenght, exclusive retail and restaurant discounts, and more.
- Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
- An opportunity to experience and collect great memories that will last with you forever.
As a Food and Beverage Team Member
you will ensure that each and every guest that eats or drinks in our tea lounge
or terrace has a breath-taking experience. You will of course be serving food
and drinks, taking orders, and clearing tables, but more than that, you will be
empowered to get to know your guests and ensure that you take the necessary
steps to personalise their stays and make lifelong memories.
What will you be doing?
- Painting a fantastic first
impression to guests by providing a welcoming environment for everyone. - Serving customers.
- Operating the till.
- Work in a fast-paced environment.
- Maintain standards and have great
attention to details. - Previous experience gained in
similar environment. - Passionate about customer service
and great quality food & coffee. - Assisting with our daily afternoon
tea sandwiches presentation. - Assisting with the preparation and
presentation of our afternoon tea options. - Assist with the quality control of
tea ware.
Note: This description is not intended to establish a
total definition of the job, but an outline of the duties
To find out more about us, check out our Instagram accounts@sterminshotel and @funloveenergy
You will have to be eligible to work in the UK to be
consider for the role.
#J-18808-Ljbffr
Afternoon Tea Waiter/Waitress employer: St Ermin's Operating UK Limited
Contact Detail:
St Ermin's Operating UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Afternoon Tea Waiter/Waitress
✨Tip Number 1
Familiarise yourself with St Ermin's Hotel and its unique offerings. Check out their Instagram accounts to understand their vibe and customer engagement. This knowledge will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Highlight your passion for customer service in conversations. Share specific examples of how you've gone above and beyond for guests in previous roles. This will show that you align with their values of providing breath-taking hospitality.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Think of scenarios where you successfully managed multiple tasks, as this role requires quick thinking and efficiency, especially during busy afternoon tea services.
✨Tip Number 4
Be ready to express your interest in the benefits they offer, such as the Medicash Health Care Cash Plan and worldwide discounts. Showing that you value their commitment to employee well-being can set you apart from other candidates.
We think you need these skills to ace Afternoon Tea Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what St Ermin's Hotel is looking for in a Food & Beverage Team Member. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in food and beverage service. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Personalised Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the hotel's values, such as fun, love, and energy. Mention specific experiences that demonstrate your ability to create memorable guest experiences.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at St Ermin's Operating UK Limited
✨Show Your Enthusiasm
Make sure to express your passion for hospitality during the interview. Share specific examples of why you love working in food and beverage, and how you can contribute to creating a fun and energetic atmosphere.
✨Know the Menu
Familiarise yourself with the afternoon tea offerings and any special items on the menu. Being able to discuss the food and drinks confidently will impress the interviewers and show your commitment to providing excellent service.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experiences in customer service. Highlight situations where you went above and beyond for guests, as this role is all about creating memorable experiences for them.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company culture and team dynamics. Inquire about their approach to staff wellbeing and how they maintain a positive work environment, reflecting the values mentioned in the job description.