St Ermin's Hotel, Autograph Collection in London seeks a detail-oriented Reservation/Switchboard Operator. You will handle central switchboard duties, room and F&B reservations, and loyalty servicing for Marriott Bonvoy members, ensuring guest profiles are accurate and up-to-date.
You will respond to guests and travel agents via phone, email and sales channels, managing group reservations and maintaining professional service standards in a fast-paced environment.
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Guest Reservations & Switchboard Specialist in City of Westminster employer: St Ermin's Operating UK Limited - Reservations
At St Ermin’s Hotel, we pride ourselves on being a top employer in the hospitality sector, offering a vibrant work culture filled with fun, love, and energy. Our commitment to employee well-being is reflected in our status as a London living wage and Workplace Mental Health-chartered Employer, alongside a range of benefits including a fantastic staff canteen and health care plans. Join us to not only enhance your career as a Reservations Agent but also to be part of a team that sets the standard for exceptional hospitality.
Contact Details:
St Ermin's Operating UK Limited - Reservations Recruitment Team
