St Ermin’s Hotel is seeking a detail-oriented Reservations Agent to join our team. You will respond to guests and travel agents, process reservations by email, telephone, and via the sales team, including room bookings (Transient and Groups) and F&B reservations, such as restaurant and afternoon tea for large groups.
You will manage group bookings, create and update rooming lists, coordinate with various hotel departments, and ensure bookings are logged accurately.
#J-18808-LjbffrGuest Reservations & F&B Specialist in City of Westminster employer: St Ermin's Operating UK Limited - Reservations
At St Ermin’s Hotel, we pride ourselves on being a top employer in the hospitality sector, offering a vibrant work culture filled with fun, love, and energy. Our commitment to employee well-being is reflected in our status as a London living wage and Workplace Mental Health-chartered Employer, alongside a range of benefits including a fantastic staff canteen and health care plans. Join us to not only enhance your career as a Reservations Agent but also to be part of a team that sets the standard for exceptional hospitality.
Contact Details:
St Ermin's Operating UK Limited - Reservations Recruitment Team