At a Glance
- Tasks: Serve food and drinks, create memorable experiences for guests, and maintain a welcoming environment.
- Company: Join the vibrant team at St Ermin’s Hotel, a top-rated hospitality employer.
- Benefits: Enjoy a competitive salary, amazing staff canteen, and exclusive discounts at Marriott hotels.
- Other info: Great career growth opportunities and a chance to make lifelong memories.
- Why this job: Be part of a fun, energetic workplace that values your contributions and well-being.
- Qualifications: Previous experience in hospitality and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a brilliant Food & Beverage Waiter to join the team here at St Ermin’s Hotel. If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you. Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality. When you join us, you will become a vital member of our team. You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.
What do you get in Return?
- Great salary and service charge – The more we make, the more you make!
- Fun, Love & Energy – Not just a slogan, it’s just who we are.
- The best staff canteen in London! – Breakfast, Lunch & Dinner.
- Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, exclusive retail and restaurant discounts, and more.
- Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
- An opportunity to experience and collect great memories that will last with you forever.
As a Food & Beverage Waiter you will ensure that each and every guest that eats or drinks in our restaurants and bars has a breathtaking experience. You will of course be serving food and drinks, taking orders, and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and make lifelong memories.
What will you be doing?
- Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
- Serving customers.
- Operating the till.
- Work in a fast-paced environment.
- Maintain standards and have great attention to details.
- General cleaning duties.
- Previous experience gained in similar environment.
- Passionate about customer service and great quality food & drinks.
- Greeting guests and taking drink and food orders.
- Staying attentive to the needs of guests in the dining area.
- Delivering food from the kitchen to the guests.
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
- Following health code standards with regards to the handling of food.
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties. You will have to be eligible to work in the UK to be considered for the role.
F&B Waiter - 32 hours in London employer: St Ermin’s Hotel Group
St Ermin’s Hotel is an exceptional employer that prioritises the well-being of its staff, offering a vibrant work culture filled with fun, love, and energy. As a London living wage employer and a Workplace Mental Health-chartered organisation, we provide competitive salaries, extensive benefits including a top-notch staff canteen and health care plans, and opportunities for personal growth in a supportive environment. Join us to not only deliver breathtaking hospitality but also to be part of a team that sets the standard for excellence in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter - 32 hours in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out St Ermin’s Hotel on social media. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun, love, and energy.
✨Tip Number 2
Practice your customer service skills! As a Food & Beverage Waiter, you'll be all about creating memorable experiences. Think of examples from your past where you've gone above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the hotel’s high standards.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and passion for joining the St Ermin’s team. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace F&B Waiter - 32 hours in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! We want to see that you genuinely care about providing great service and creating memorable experiences for our guests.
Be Personal:Don’t just list your previous experience; tell us how it shaped your approach to customer service. Share a story or two about how you’ve gone the extra mile for guests in the past. We love hearing about those personal touches!
Keep It Professional Yet Fun:While we’re all about fun, love, and energy, remember to keep your application professional. Use a friendly tone but make sure to proofread for any typos or errors. We want to see your personality, but clarity is key!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to see your application and get you on board with our amazing team at St Ermin’s Hotel.
How to prepare for a job interview at St Ermin’s Hotel Group
✨Know the Venue
Before your interview, take some time to research St Ermin’s Hotel. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Passion for Service
As a Food & Beverage Waiter, your passion for customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for guests. Highlighting your enthusiasm for creating memorable dining experiences will resonate well with the interviewers.
✨Practice Common Scenarios
Think about common situations you might face as a waiter, like handling difficult customers or managing a busy shift. Practising your responses to these scenarios can help you feel more confident during the interview. Remember, they want to see how you handle pressure and maintain a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This shows that you’re not just interested in the job, but also in becoming an integral part of their vibrant workplace.
