At a Glance
- Tasks: Serve food and drinks, take orders, and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at St Ermin’s Hotel, known for fun and energy.
- Benefits: Great salary, service charge, and the best staff canteen in London!
- Other info: Enjoy exclusive discounts at Marriott hotels worldwide and access to health care benefits.
- Why this job: Experience a dynamic environment while making lasting memories with guests.
- Qualifications: Passion for customer service and previous experience in a similar role.
The predicted salary is between 12 - 15 £ per hour.
Food & Beverage Waiter – part-time position at St Ermin’s Hotel. The role involves serving food and drinks, taking orders, clearing tables, operating the till, working in a fast‑paced environment, maintaining standards and attention to detail, general cleaning duties, and ensuring health code compliance. You will be empowered to deliver a personalized experience for each guest.
Benefits
- Great salary and service charge – The more we make, the more you make!
- Fun, Love & Energy – Not just a slogan, it’s just who we are.
- The best staff canteen in London – Breakfast, Lunch & Dinner.
- Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, exclusive retail and restaurant discounts, and more.
- Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
- An opportunity to experience and collect great memories that will last with you forever.
Responsibilities
- Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
- Serving customers.
- Operating the till.
- Work in a fast‑paced environment.
- Maintain standards and have great attention to details.
- General cleaning duties.
- Previous experience gained in similar environment.
- Passionate about customer service and great quality food & drinks.
- Greeting guests and taking drink and food orders.
- Staying attentive to the needs of guests in the dining area.
- Delivering food from the kitchen to the guests.
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
- Following health code standards with regards to the handling of food.
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre‑bussing tables, wiping tables and removing debris and more.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties. You will have to be eligible to work in the UK to be considered for the role.
F&B Waiter - 20 hours in London employer: St Ermin’s Hotel Group
St Ermin’s Hotel is an exceptional employer that fosters a vibrant and energetic work culture, where fun and passion for service are at the heart of everything we do. With competitive salaries, a fantastic staff canteen, and a range of benefits including health care and exclusive discounts, we prioritise the well-being and growth of our employees. Join us in creating memorable experiences for our guests while enjoying opportunities for personal and professional development in one of London's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter - 20 hours in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by St Ermin’s Hotel and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with taking orders and handling tricky situations. Remember, it’s all about making guests feel special!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look sharp and professional. It’s your chance to make that fantastic first impression we all talk about!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out!
We think you need these skills to ace F&B Waiter - 20 hours in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and food & drinks. Remember, we’re all about fun, love, and energy!
Tailor Your Experience:Make sure to highlight any previous experience in similar roles. Whether it’s serving customers or working in a fast-paced environment, we want to know how your background makes you a great fit for our team at St Ermin’s Hotel.
Attention to Detail:Since maintaining standards and attention to detail is key in this role, be sure to mention any specific examples where you've demonstrated these skills. It’ll show us that you understand the importance of delivering a fantastic experience for our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at St Ermin’s Hotel Group
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at St Ermin’s Hotel. Being able to discuss menu items confidently will impress your interviewers and show your passion for customer service.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent service in previous roles. Highlight your ability to connect with guests and create a welcoming atmosphere, as this is key for a Food & Beverage Waiter.
✨Demonstrate Attention to Detail
Be ready to discuss how you maintain high standards in a fast-paced environment. Share specific instances where your attention to detail made a difference, whether it was ensuring orders were correct or keeping the dining area tidy.
✨Emphasise Teamwork
Working in hospitality requires great teamwork. Prepare to talk about how you've collaborated with colleagues in the past to ensure smooth service and a positive experience for guests.
