At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality experiences.
- Company: Join St Ermin’s Hotel, a top-rated workplace in the hospitality industry.
- Benefits: Enjoy a competitive salary, service charge, and a supportive work environment.
- Other info: Work in a dynamic setting with opportunities for personal and professional growth.
- Why this job: Be part of a fun, energetic team that values mental health and employee well-being.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an ambitious Front Office Supervisor to join the team here at St Ermin’s Hotel. If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you. Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.
When you join us, you will become a vital member of our team. You will not only support us in delivering breath‑taking hospitality to our guests but also create a workplace that becomes a role model to others.
What do you get in Return?
- Great salary and service charge – The more we make, the more you make!
Fun, Love log off the terminal when leaving the area. When leaving the reception area, it is mandatory for the receptionist to lock his/her float to ensure the cash is secured. Always adhere to cash handling and banking procedures. Be able to perform all Switchboard duties and cover when required and instructed in accordance to the need of the business. Expected to carry out any reasonable requests given by the management.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties. You will have to be eligible to work in the UK to be considered for the role.
Front Office Supervisor employer: St Ermin’s Hotel Group
St Ermin’s Hotel is an exceptional employer that prioritises the well-being of its staff, offering a vibrant work culture infused with fun, love, and energy. As a London living wage and Workplace Mental Health-chartered Employer, we provide competitive salaries and service charges, alongside ample opportunities for personal and professional growth in one of the best hospitality environments. Join us to be part of a team that not only delivers outstanding guest experiences but also sets a benchmark for workplace excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at St Ermin’s Hotel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. Show us how your passion for hospitality aligns with our mission of delivering breath-taking experiences and creating a supportive workplace.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you would handle specific scenarios in a front office role, as we love to see problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our amazing team.
We think you need these skills to ace Front Office Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating memorable experiences for guests and how you can bring that energy to our team.
Tailor Your CV:Make sure your CV is tailored to the Front Office Supervisor role. Highlight relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique experiences and what makes you a great fit for our vibrant workplace.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at St Ermin’s Hotel!
How to prepare for a job interview at St Ermin’s Hotel Group
✨Know the Company Culture
Before your interview, take some time to research St Ermin’s Hotel and its values. Understand their commitment to hospitality and employee well-being. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Front Office Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. This will highlight your capability to support and inspire others in a busy environment.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations at the front desk. Think about scenarios like dealing with difficult guests or managing cash handling procedures. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about their approach to employee mental health or how they celebrate successes within the team. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
