At a Glance
- Tasks: Create unforgettable experiences for guests by serving food and drinks with a personal touch.
- Company: Join the vibrant team at St Ermin’s Hotel, a top-rated hospitality employer.
- Benefits: Enjoy a competitive salary, amazing staff canteen, and exclusive discounts worldwide.
- Other info: Dynamic environment with opportunities to create lasting memories and friendships.
- Why this job: Be part of a fun, energetic workplace that values your well-being and growth.
- Qualifications: Previous experience in hospitality and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a brilliant Food & Beverage Waiter to join the team here at St Ermin’s Hotel. If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you. Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality. When you join us, you will become a vital member of our team. You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.
What do you get in Return?
- Great salary and service charge – The more we make, the more you make!
- Fun, Love & Energy – Not just a slogan, it’s just who we are.
- The best staff canteen in London! – Breakfast, Lunch & Dinner.
- Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, exclusive retail and restaurant discounts, and more.
- Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
- An opportunity to experience and collect great memories that will last with you forever.
As a Food & Beverage Waiter you will ensure that each and every guest that eats or drinks in our restaurants and bars has a breathtaking experience. You will of course be serving food and drinks, taking orders, and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and make lifelong memories.
What will you be doing?
- Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
- Serving customers.
- Operating the till.
- Work in a fast-paced environment.
- Maintain standards and have great attention to details.
- General cleaning duties.
- Previous experience gained in similar environment.
- Passionate about customer service and great quality food & drinks.
- Greeting guests and taking drink and food orders.
- Staying attentive to the needs of guests in the dining area.
- Delivering food from the kitchen to the guests.
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
- Following health code standards with regards to the handling of food.
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties. You will have to be eligible to work in the UK to be considered for the role.
F&B Waiter - 32 hours employer: St Ermin’s Hotel Group
St Ermin’s Hotel is an exceptional employer that prioritises the well-being of its staff, offering a vibrant work culture filled with fun, love, and energy. As a London living wage employer and a Workplace Mental Health-chartered organisation, we provide competitive salaries, a fantastic staff canteen, and a range of benefits including health care plans and exclusive discounts. Join us to not only deliver breathtaking hospitality but also to grow in a supportive environment that values your contributions and fosters lasting memories.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter - 32 hours
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, love, and energy.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences for guests, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you arrive for your interview. It shows you care about the role and respect the establishment.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our amazing team. Plus, applying directly shows your enthusiasm for the position and helps us get to know you better right from the start.
We think you need these skills to ace F&B Waiter - 32 hours
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about providing great service and creating memorable experiences for our guests.
Be Personal:Don’t just list your previous jobs; share stories or examples of how you’ve gone above and beyond for customers. We love hearing about those moments that made a difference!
Keep It Professional Yet Fun:While we’re all about fun, love, and energy, remember to keep your application professional. Use a friendly tone but make sure it’s polished and reflects the high standards we uphold at St Ermin’s Hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at St Ermin’s Hotel Group
✨Know the Venue
Before your interview, take some time to research St Ermin’s Hotel. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Passion for Service
As a Food & Beverage Waiter, your enthusiasm for customer service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. Highlighting your passion will resonate well with the interviewers who value creating memorable experiences.
✨Practice Common Scenarios
Think about common situations you might face as a waiter, like handling difficult customers or working under pressure. Prepare responses that demonstrate your problem-solving skills and ability to stay calm in fast-paced environments. This will show that you're ready for the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they maintain their high standards of service. This shows your eagerness to be part of their team and helps you gauge if it’s the right fit for you.
