At a Glance
- Tasks: Serve food and drinks, take orders, and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at St Ermin’s Hotel, known for its fun and energetic culture.
- Benefits: Enjoy a great salary, service charge, and exclusive discounts at Marriott hotels worldwide.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
- Why this job: Make lasting memories while delivering exceptional customer service in a fast-paced environment.
- Qualifications: Previous experience in hospitality and a passion for great food and drinks.
The predicted salary is between 12 - 15 € per hour.
Food & Beverage Waiter – part-time position at St Ermin’s Hotel. The role involves serving food and drinks, taking orders, clearing tables, operating the till, working in a fast‑paced environment, maintaining standards and attention to detail, general cleaning duties, and ensuring health code compliance. You will be empowered to deliver a personalized experience for each guest.
Benefits:
- Great salary and service charge – The more we make, the more you make!
- Fun, Love & Energy – Not just a slogan, it’s just who we are.
- The best staff canteen in London – Breakfast, Lunch & Dinner.
- Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, exclusive retail and restaurant discounts, and more.
- Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
- An opportunity to experience and collect great memories that will last with you forever.
Responsibilities:
- Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
- Serving customers.
- Operating the till.
- Working in a fast‑paced environment.
- Maintaining standards and having great attention to details.
- General cleaning duties.
- Previous experience gained in a similar environment.
- Passionate about customer service and great quality food & drinks.
- Greeting guests and taking drink and food orders.
- Staying attentive to the needs of guests in the dining area.
- Delivering food from the kitchen to the guests.
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
- Following health code standards with regards to the handling of food.
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre‑bussing tables, wiping tables and removing debris, and more.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties. You will have to be eligible to work in the UK to be considered for the role.
F&B Waiter - 20 hours employer: St Ermin’s Hotel Group
St Ermin’s Hotel is an exceptional employer that fosters a vibrant and energetic work culture, where employees are encouraged to deliver personalised experiences to guests. With competitive salaries, a fantastic staff canteen, and a range of benefits including health care plans and exclusive discounts, team members enjoy both professional growth and memorable experiences in one of London's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter - 20 hours
✨Tip Number 1
Get to know the venue! Before your interview, pop by St Ermin’s Hotel and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or demanding guests. Being prepared to share your experiences can really impress during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you arrive for your interview – it shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace F&B Waiter - 20 hours
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and food & drinks. A little enthusiasm goes a long way!
Tailor Your Experience:Make sure to highlight any previous experience in similar roles. We love seeing how your background aligns with what we do at St Ermin’s Hotel. Be specific about your responsibilities and achievements to catch our eye!
Keep It Neat and Tidy:Just like we maintain high standards in our service, your application should reflect that too! Make sure it’s well-organised, free of typos, and easy to read. Attention to detail is key, and we’ll appreciate it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at St Ermin’s Hotel Group
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at St Ermin’s Hotel. Being able to discuss menu items confidently will impress your interviewers and show your passion for customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Highlighting your ability to create a personalised experience will resonate well with the interviewers.
✨Demonstrate Your Ability to Work Under Pressure
Since the role involves working in a fast-paced environment, be ready to share instances where you successfully managed multiple tasks at once. This will illustrate your capability to thrive in busy situations.
✨Emphasise Attention to Detail
Discuss how you ensure high standards in your work, whether it’s through presentation of food or cleanliness. Mentioning specific practices you follow can help convey your commitment to maintaining quality.
