At a Glance
- Tasks: Serve delicious afternoon tea and create unforgettable experiences for our guests.
- Company: Join the vibrant team at St Ermin’s Hotel, known for its exceptional hospitality.
- Benefits: Enjoy a great salary, service charge, and exclusive discounts at Marriott hotels worldwide.
- Other info: Great opportunities for personal growth and making lasting memories.
- Why this job: Be part of a fun, energetic team that values your contributions and creativity.
- Qualifications: Passion for customer service and experience in a fast-paced environment.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for an enthusiastic Afternoon Tea Waiter to join the team at St Ermin’s Hotel in the Tea Lounge on a full‑time basis. Joining us means being part of a team that delivers breath‑taking hospitality to guests and creates a positive workplace.
What do you get in return?
- Great salary and service charge – the more we make, the more you make!
- Fun, love & energy – not just a slogan, it’s who we are.
- The best staff canteen in London – breakfast, lunch & dinner.
- Range of benefits including Medicash Health Care Cash Plan (24/7 GP), financial advice, exclusive retail and restaurant discounts, and more.
- Worldwide discounts for you, friends and family in all the Marriott hotel brands.
- An opportunity to experience and collect great memories that will last with you forever.
As an Afternoon Tea Waiter, you will ensure that each guest that eats or drinks in our tea lounge or terrace has a breath‑taking experience. You will of course be serving food and drinks, taking orders, and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and create lifelong memories.
What will you be doing?
- Paint a fantastic first impression to guests by providing a welcoming environment for everyone.
- Serve customers.
- Operate the till.
- Work in a fast‑paced environment.
- Maintain standards and have great attention to detail.
- Perform general cleaning duties.
- Use previous experience gained in a similar environment.
- Be passionate about customer service and quality food & coffee.
- Assist with our daily afternoon tea sandwich presentation.
- Assist with the preparation and presentation of our afternoon tea options.
- Assist with the quality control of tea ware.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties. You will have to be eligible to work in the UK to be considered for the role.
Afternoon Tea Waiter employer: St Ermin’s Hotel Group
Contact Detail:
St Ermin’s Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Afternoon Tea Waiter
✨Tip Number 1
Get to know the venue! Before your interview, pop into St Ermin’s Hotel and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create a welcoming environment. Maybe role-play with a friend or family member to get comfortable with how you’d interact with guests.
✨Tip Number 3
Show your passion for food and drink! Be ready to chat about your favourite teas or afternoon treats during the interview. This not only shows your enthusiasm but also aligns perfectly with the vibe of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Afternoon Tea Waiter
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to create memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights any relevant experience in similar roles. We love seeing how your past work has prepared you for this position, so don’t hold back on those details!
Be Personable: In your cover letter, share a bit about yourself and why you’d be a great fit for our team. We value personality just as much as skills, so let us get to know the real you!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at St Ermin’s Hotel Group
✨Know Your Tea
Brush up on your knowledge of different types of tea and their origins. Being able to discuss the nuances of various teas will impress your interviewers and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. This is key for an Afternoon Tea Waiter, as creating memorable experiences is at the heart of the job.
✨Practice Your Presentation
Since you'll be involved in the presentation of afternoon tea, practice how you would serve and present food and drinks. A mock demonstration can help you feel more confident during the interview.
✨Emphasise Team Spirit
St Ermin’s Hotel values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and contribute positively to a team environment.