At a Glance
- Tasks: Serve food and drinks, create memorable experiences for guests, and maintain a welcoming environment.
- Company: Join the vibrant team at St Ermin’s Hotel, a top-rated hospitality employer.
- Benefits: Enjoy a competitive salary, great staff meals, health care plan, and exclusive discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a fun, energetic team and make lasting memories for guests.
- Qualifications: Passion for customer service and previous experience in a similar role.
The predicted salary is between 10.8 - 13.2 £ per hour.
- St Ermin's Operating UK Limited - Caxton Restaurant
- Description
- We are looking for a brilliant
Food & Beverage Waiter to join the team here at St Ermin’s Hotel.
If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you.
Looking after our people is all that we care about.
We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.
When you join us, you will become a vital member of our team.
You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.
What do you get in Return?
- Great salary and service charge – The more we make, the more you make!
- Fun, Love & Energy – Not just a slogan, it’s just who we are.
- The best staff canteen in London! – Breakfast, Lunch & Dinner.
- Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, exclusive retail and restaurant discounts, and more.
- Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
- An opportunity to experience and collect great memories that will last with you forever.
- As a
Food & Beverage Waiter you will ensure that each and every guest that eats or drinks in our restaurants and bars has a breathtaking experience.
You will of course be serving food and drinks, taking orders, and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and make lifelong memories.
What will you be doing?
- Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
- Serving customers.
- Operating the till.
- Work in a fast-paced environment.
- Maintain standards and have great attention to details.
- Previous experience gained in similar environment.
- Passionate about customer service and great quality food & drinks.
- Greeting guests and taking drink and food orders.
- Staying attentive to the needs of guests in the dining area.
- Delivering food from the kitchen to the guests.
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
- Following health code standards with regards to the handling of food.
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.
You will have to be eligible to work in the UK to be considered for the role.
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F&B Waiter employer: St Ermin’s Hotel Group
St Ermin’s Hotel is an exceptional employer that prioritises the well-being and growth of its staff, offering competitive London Living Wage and a range of perks. With a vibrant work culture centred around delivering outstanding guest experiences, employees are encouraged to develop their skills in a supportive environment, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St Ermin’s Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St Ermin’s Hotel Group
Don't be shy about reaching out to St Ermin’s Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Waiter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St Ermin’s Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St Ermin’s Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
