At a Glance
- Tasks: Lead hotel operations and inspire teams to deliver exceptional guest experiences.
- Company: St. Ermin’s Hotel, a top-rated luxury hotel in central London.
- Benefits: Competitive salary, bonus, pension, health support, and lifestyle perks.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and create unforgettable moments in hospitality.
- Qualifications: Experience in luxury hotels and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
St. Ermin’s Hotel – Autograph Collection is a four-star deluxe independent hotel located in the heart of Westminster, central London, set at the end of a tranquil, tree-lined courtyard. Known for its refined yet relaxed atmosphere, the hotel emphasizes individuality, comfort, and character, and has been recognized in TripAdvisor’s 2025 Best of the Best Awards as the UK’s No.1 Hotel, 2nd in Europe, and 6th in the World. We are also proud to have been awarded #11 in Caterer’s Best Places to Work. We are committed to gracious service, created through a culture of Fun, Love & Energy; delivering breathtaking hospitality and success.
This is a full-time, on-site Hotel Manager role based at St. Ermin’s Hotel in London. The Hotel Manager oversees daily operations across front office, housekeeping, food and beverage, and other guest-facing services to ensure a consistently high standard of guest experience. Responsibilities include leading and motivating operational teams, managing staffing levels and scheduling, and ensuring smooth coordination between departments. The role also involves monitoring financial performance, supporting budgeting and cost control, and working with sales and revenue teams to optimize occupancy, rate, and guest mix. The Hotel Manager ensures compliance with brand standards, health and safety regulations, and sustainability initiatives, while responding promptly to guest feedback and driving continuous improvement in service and operational efficiency.
At St. Ermin’s, we create unforgettable moments through breathtaking hospitality. This is a visible leadership role requiring energy, charisma and a passion for people and service.
What You’ll Be Known For
- Passion – You bring energy and inspire excellence
- Teamwork – You build strong, accountable teams
- Communication – You connect with clarity and trust
- Learning – You grow people and performance
- Respect – You lead with empathy and integrity
What You’ll Do
- Lead full hotel operations
- Drive luxury service standards
- Deliver commercial performance
- Develop high-performing teams
- Create exceptional guest experiences
Who You Are
- Charismatic, visible leader
- Luxury hotel experience (200+ rooms)
- Strong people leadership – leads from the front with Fun, Love & Energy
- Commercially driven
- Thrives in guest-centric environments
Package & Benefits
- Salary: circa £90k DOE
- Bonus: 25% (quarterly)
- Pension: 10% company contribution
- Individual PMI
- MediCash (including online & in person mental health support)
- Mintago Financial Wellbeing platform (access to unlimited FCCA support)
- Annual Health Check, Tastecard, Tax-free childcare scheme, tech scheme, cycle to work scheme, Apprenticeships, L&D growth plus worldwide Marriott discounts & lifestyle benefits
Hotel Manager in Slough employer: St. Ermin's Hotel - Autograph Collection
St. Ermin’s Hotel is an exceptional employer, renowned for its commitment to creating a vibrant and supportive work environment in the heart of Westminster, London. With a focus on individual growth and team collaboration, employees benefit from extensive training opportunities, competitive salaries, and a generous bonus structure, all while being part of a hotel celebrated for its outstanding service and unique character. Join us to be part of a culture that values energy, passion, and excellence, ensuring every team member can thrive and contribute to unforgettable guest experiences.
Contact Details:
St. Ermin's Hotel - Autograph Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St. Ermin's Hotel - Autograph Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St. Ermin's Hotel - Autograph Collection
Don't be shy about reaching out to St. Ermin's Hotel - Autograph Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St. Ermin's Hotel - Autograph Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St. Ermin's Hotel - Autograph Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
