Reservations Specialist: Groups & F&B Bookings in London

Reservations Specialist: Groups & F&B Bookings in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage group and food & beverage bookings while ensuring exceptional guest experiences.
  • Company: St. Ermin's Hotel, a prestigious venue in London with a focus on hospitality.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Perfect for detail-oriented individuals looking to grow in the hospitality industry.
  • Why this job: Join a dynamic team and enhance your skills in a vibrant hotel environment.
  • Qualifications: Strong English communication skills and experience with booking systems preferred.

The predicted salary is between 30000 - 40000 £ per year.

St. Ermin's Hotel in London is seeking a detail‑oriented Reservations Agent to join our team.

You will handle room and group reservations, respond to guest inquiries by email, phone, and through the sales team, and coordinate with food & beverage bookings to ensure seamless guest experiences.

Ideal candidates will have strong English communication, excellent organizational skills, and experience with Opera or Marriott systems.

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Reservations Specialist: Groups & F&B Bookings in London employer: St. Ermin's Hotel - Autograph Collection

As an F&B Trainer/HR Generalist at our hotel, you will be part of a vibrant team dedicated to delivering breathtaking hospitality through a culture of Fun, Love, and Energy. We prioritise employee growth with access to professional development opportunities, including CIPD pathways, and foster a supportive work environment where teamwork and communication thrive. Enjoy competitive benefits such as a generous salary, service charge, and wellness support, all while being at the heart of a dynamic hospitality operation that values every team member's contribution.

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Contact Details:

St. Ermin's Hotel - Autograph Collection Recruitment Team

We think you need these skills to ace Reservations Specialist: Groups & F&B Bookings in London

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Customer Service