At a Glance
- Tasks: Train and inspire teams to deliver exceptional hospitality experiences.
- Company: Join a leading hotel brand known for its commitment to service excellence.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
- Why this job: Be at the forefront of creating memorable guest experiences every day.
- Qualifications: Passion for hospitality and experience in training or HR roles.
The predicted salary is between 30000 - 40000 £ per year.
This role is responsible for embedding a culture of gracious service across the hotel by translating our values into everyday behaviours, team interactions, and guest experiences. Through innovative, experiential learning and consistent on-the-floor coaching, the Service Excellence Trainer ensures that every moment reflects our commitment to excellence. Working at the heart of the operation, this role connects people, service, and standards—ensuring that what we believe in is clearly seen and felt by every guest.
Key Responsibilities
- Embedding Service Excellence
- LMS
- ATS
- HRIS
F&B Trainer / HR Generalist employer: St. Ermin's Hotel - Autograph Collection
As a leading hospitality provider, we pride ourselves on fostering a vibrant work culture that champions excellence and personal growth. Our commitment to employee development is reflected in our comprehensive training programmes and supportive environment, ensuring that every team member has the opportunity to thrive and contribute to our mission of delivering exceptional guest experiences. Located in a dynamic area, our hotel offers unique advantages such as a diverse clientele and a collaborative atmosphere, making it an ideal place for those passionate about hospitality.
Contact Details:
St. Ermin's Hotel - Autograph Collection Recruitment Team
