At a Glance
- Tasks: Lead the admissions journey for children with complex needs and support their families.
- Company: Join a leading charity dedicated to transforming lives in a supportive environment.
- Benefits: Enjoy generous leave, professional development, and health support on a beautiful campus.
- Other info: Flexible hours and a collaborative culture await you at St Elizabeth's.
- Why this job: Make a real difference in the lives of children and young people every day.
- Qualifications: Experience in admissions or customer-focused services, with strong communication skills.
The predicted salary is between 29338 - 32793 £ per year.
Location: Much Hadham, Hertfordshire (On-site)
Hours: Full Time | Permanent
Salary: £29,338 - £32,793 per annum (pro rata)
This is an on-site role, with an expectation that the successful candidate will work from site a minimum of four days per week (working days to be agreed). Whilst core hours are generally Monday to Friday, 9:00am–5:00pm, occasional flexibility will be required to support assessment visits, family meetings, open events and other operational requirements outside of normal working hours.
Could you be the first person a family remembers for all the right reasons? Every admission to St Elizabeth's represents far more than filling a vacancy. It marks the beginning of a life-changing journey for a child or young person with complex needs—and for the family placing their trust in us. We're looking for an exceptional Admissions Manager to lead that journey.
This is an exciting opportunity to shape and deliver an outstanding admissions experience across one of the UK's leading specialist charities, supporting children and young people with epilepsy, autism, complex learning disabilities and associated health needs. If you're organised, compassionate, commercially aware and passionate about delivering exceptional customer experiences, we'd love to hear from you.
About the Role
Reporting to the Head of Admissions and Strategic Partnerships, you'll be responsible for managing the complete admissions journey—from the first enquiry through to confirmed placement—ensuring every prospective learner and their family receives a professional, supportive and seamless experience. Working closely with Local Authorities, commissioners and multidisciplinary professionals, you'll coordinate assessments, manage referrals, support placement decisions and help ensure children and young people access the right specialist provision at the right time. You'll also play a key role in improving occupancy, developing admissions processes, analysing performance data and continually enhancing the applicant experience. No two days are ever the same.
What You'll Be Doing
- Managing the complete admissions journey from enquiry through to confirmed placement.
- Coordinating multidisciplinary assessments and placement visits.
- Building positive relationships with families, Local Authorities, commissioners and external agencies.
- Working collaboratively with Education, Care, Health and Therapy teams.
- Monitoring admissions pipelines, occupancy levels and referral activity.
- Producing accurate reports and management information.
- Identifying opportunities to improve admissions processes and customer experience.
- Acting as a professional ambassador for St Elizabeth's throughout every stage of the admissions journey.
About You
We're looking for someone who has:
- Experience managing admissions, referrals or a similar customer-focused service.
- Experience within education, health or social care.
- A sound understanding of SEND, EHCPs and statutory assessment processes.
- Experience working with Local Authorities and commissioners.
- Excellent organisational and project management skills.
- Outstanding communication and relationship-building abilities.
- Strong IT skills and confidence using CRM or case management systems.
- The ability to prioritise competing demands and work under pressure.
- A genuine passion for improving outcomes for children, young people and families.
- Flexibility to occasionally work outside normal office hours to support assessments, family meetings, open events and operational requirements.
Why Join St Elizabeth's?
At St Elizabeth's you'll be joining one of the UK's leading charities supporting children and young people with complex disabilities and learning needs. Every day brings the opportunity to make a genuine difference to the lives of the people we support and their families. In return, we offer:
- A meaningful career with real purpose.
- Opportunities for professional development and career progression.
- A supportive, collaborative and inclusive working environment.
- Generous annual leave entitlement.
- Pension scheme.
- Health and wellbeing support.
- Employee benefits and discount schemes.
- Free on-site parking.
- Beautiful 60-acre countryside campus.
Our Values
Everything we do is guided by our values:
- Aspirational – We aim high.
- Collaborative – We work together.
- Joyful – We love what we do.
- Compassionate – We care.
If these values resonate with you, we'd love to hear from you.
Ready to Make a Difference?
This is more than an admissions role—it's an opportunity to shape the futures of children and young people with complex needs by ensuring they access the right support at the right time. If you're passionate about delivering an exceptional customer journey, thrive on building meaningful relationships and want to play a key role in a truly values-driven organisation, we'd love to hear from you.
Safeguarding & Inclusion
St Elizabeth's is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This role is subject to an Enhanced DBS check. We are proud to be an Investors in People and Disability Confident employer and welcome applications from all backgrounds. If you require reasonable adjustments during the recruitment process, please let us know.
Apply today and help us transform lives through outstanding admissions.
Admissions Manager in Much Hadham employer: St Elizabeth's
Join a dedicated team that prioritises child-centered care and safeguarding in a supportive environment. As a Dual Registered Manager, you will benefit from competitive salary packages, ongoing professional development opportunities, and a collaborative work culture that values your leadership skills. Located in a vibrant community, this role offers the chance to make a meaningful impact on the lives of children while advancing your career in a fulfilling setting.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Manager in Much Hadham
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by St Elizabeth's.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like St Elizabeth's.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at St Elizabeth's.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at St Elizabeth's. Apply directly through us to stand out!
We think you need these skills to ace Admissions Manager in Much Hadham
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of St Elizabeth's. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Admissions Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at St Elizabeth's
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of St Elizabeth's. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
