At a Glance
- Tasks: Engage with guests, assist with luggage, and ensure a positive experience.
- Company: Boutique hotel in Plymouth offering a vibrant work environment.
- Benefits: On-site parking and the chance to work in a dynamic setting.
- Other info: Opportunity to cover additional shifts and gain valuable experience.
- Why this job: Perfect for night owls wanting to make guests feel welcome and valued.
- Qualifications: Energetic team player with a passion for customer service.
Job Description:
Part Time Night Porter (Saturday nights) from the Company St Elizabeth\'s House, this latest Part Time Night Porter (Saturday nights) job vacancy is located in the city Plymouth PL located in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE.
Job Responsibility:
Part-Time Night Porter required for boutique hotel. To work every Saturday night (11pm Saturday to Sunday 7am) and one other night as required. With the possibility to cover holidays if required.
The successful candidate will be expected to deliver a positive guest experience
Duties include:
- Actively engaging with our guests to ensure satisfaction
- Answering the phone.
- Responding to in-house guest enquiries
- Escorting Guests to their rooms and assisting with luggage
- Setting up of conference rooms and private dining rooms
- Serving drinks at the bar
- Cleaning of public areas
- Floor walks and security checks
- Taking the Role of Fire Warden in the event of an evacuation
- Setting up the breakfast buffet
- Serving breakfast if guests require an early service
Personality and character are absolutely imperative to be successful in this role. You must be positive and an energetic team player with the drive to deliver excellent customer service, ideally with a night porter background.
You must be able to work under pressure, be able to use your own initiative and be well presented. This is physically demanding role (moving furniture etc) . References will be required for this role.
Work Details:
Job Type: Part-time 8 hours a week
Benefits:
- On-site parking
Schedule:
- Night shift
Work Location: In person
Part Time Night Porter (Saturday nights) in Plymouth employer: St. Elizabeth’s House
St Elizabeth's House is an exceptional employer, offering a vibrant work culture that prioritises employee satisfaction and growth. As a Part Time Night Porter, you will enjoy the unique atmosphere of a boutique hotel in Plymouth, with opportunities to engage directly with guests and contribute to their memorable experiences. The company values teamwork and initiative, providing a supportive environment where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Night Porter (Saturday nights) in Plymouth
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with what a Night Porter does, especially the guest engagement part. We want to see you shine in that interview!
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios. We love seeing candidates who can think on their feet and keep a positive attitude.
✨Tip Number 3
Dress to impress! Even though it’s a night shift, showing up well-presented can make a great first impression. We’re all about professionalism at StudySmarter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see you join the team!
We think you need these skills to ace Part Time Night Porter (Saturday nights) in Plymouth
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your positive and energetic character. This role is all about delivering excellent customer service, so let your personality shine through.
Tailor Your Application:Don’t just send a generic application. Take a moment to highlight your relevant experience, especially if you've worked in similar roles before. We love seeing how your background fits with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff – just the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at St Elizabeth's House!
How to prepare for a job interview at St. Elizabeth’s House
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities listed in the job description, like engaging with guests and handling inquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering a positive guest experience, think of examples from your past where you've excelled in customer service. Be ready to share specific stories that highlight your ability to handle pressure and ensure guest satisfaction.
✨Dress to Impress
Even though it’s a night shift role, first impressions matter! Dress smartly and presentably for your interview. This shows that you take the opportunity seriously and understand the importance of being well-presented in a hospitality environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team you'll be working with or how they measure guest satisfaction. It shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
