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- Tasks: Lead quality assurance and compliance in a supportive care environment.
- Company: Join St Elizabeths Centre, a charity with over 120 years of experience in care.
- Benefits: Enjoy flexible hours, training opportunities, and discounts at high street brands.
- Why this job: Make a real impact in people's lives while working in a beautiful countryside setting.
- Qualifications: Experience in social care, strong auditing skills, and a passion for quality improvement required.
- Other info: Access to free parking and a friendly, inclusive workplace culture.
The predicted salary is between 35432 - 39605 £ per year.
Quality Assurance Manger
Location: St Elizabeths Centre, Much Hadham
Full-Time | Permanent
Salary: £35,432 – £39,605 per annum
About St Elizabeths Centre
Nestled in 60 acres of peaceful countryside, St Elizabeths is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, College, residential care, supported living and on-site health services.
Our mission is to help every person we supportLive Life to the Full, and our values aspirational,collaborative,joyful, andcompassionate are at the heart of everything we do.
About the Role
Reporting directly to the Chief Executive Officer, theQuality Assurance Managerwill play a vital role in maintaining and improving the quality and safety of care delivered across our residential School and College services.
You will lead on quality improvement, embed compliance and regulatory standards (CQC/Ofsted), and act as a key driver in safeguarding best practices. Using structured audits, inspections, and feedback cycles, you will work closely with teams to ensure excellence in care, safety, and person-centred planning.
This role will also act as the Designated Safeguarding Lead for the services and take a leadership role in promoting learning from incidents and continuous service improvement.
Key Responsibilities
- Lead internal audits across all service areas, reporting findings and driving actions
- Monitor, evaluate and improve compliance with regulatory frameworks
- Champion safeguarding and act as a Designated Safeguarding Lead
- Audit the quality of documentation, DATIX, care planning, MCA/LPS and assessments
- Collaborate with managers to ensure inspection readiness and service development
- Support with rota effectiveness, staffing levels, and risk management oversight
- Lead on quality initiatives across both adult and childrens services
- Contribute to training, policy development and organisational improvement
About You
This role is ideal for a dedicated and experienced professional in adult and/or childrens social care, with a passion for quality and continuous improvement.
Essential:
- Relevant care experience and knowledge of both adult and/or childrens services
- Strong auditing and compliance knowledge (CQC/Ofsted)
- Leadership and team management experience
- Excellent communication and report writing skills
- Strong IT and organisational skills
- Commitment to safeguarding, diversity, and person-centred care
Desirable:
- Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards)
- Experience delivering staff training and managing change
Why work for St Elizabeths?
Youll join a supportive, inclusive environment where your work is valued, and your wellbeing is prioritised. We offer:
- Supportive hours:
- Monday – Friday: 9:00am 5:00pm
- Comprehensive training and development opportunities
- Recommend a Friend bonus of up to £500 (T&Cs apply)
- Free on-site parking and discounted meals in our on-site canteen
- Paid enhanced DBS.
- Beautiful countryside location
- Access to Blue Light Card and other discounts across high street brands.
How to Apply
Please apply via our website by completing an application form and uploading your CV.
Applications will be reviewed on a rolling basis we recommend applying early, as we may close the advert once enough strong applications are received.
Please note: We are not located on a public transport route, so having access to transport is helpful.
Final salary offer is dependent on experience, qualifications, and the role level.
Inclusion & Safeguarding
At St Elizabeths, we embrace diversity and are committed to fostering an inclusive workplace. We are proud to be aDisability Confident Employerand recognised as anInvestor in People.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All offers are subject to satisfactory references and an enhanced DBS check. Some roles may involve regulated activity, and applying while barred is a criminal offence.
Be part of something bigger at St Elizabeths.
#INDMGR
REF-223 801
Quality Assurance Manger in Much Hadham employer: St Elizabeth`s Centre
Contact Detail:
St Elizabeth`s Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manger in Much Hadham
✨Tip Number 1
Familiarise yourself with the CQC and Ofsted frameworks, as these are crucial for the Quality Assurance Manager role. Understanding the latest regulations and compliance standards will not only help you in interviews but also demonstrate your commitment to quality care.
✨Tip Number 2
Network with professionals in the social care sector, especially those who have experience in quality assurance. Engaging in conversations about best practices and challenges can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've led quality improvement initiatives in previous roles. Highlighting your leadership and team management experience will be key in showcasing your suitability for this position.
✨Tip Number 4
Research St Elizabeths Centre's mission and values thoroughly. Tailoring your discussions around their commitment to safeguarding and person-centred care will show that you align with their ethos and are genuinely interested in contributing to their goals.
We think you need these skills to ace Quality Assurance Manger in Much Hadham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Quality Assurance Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your experience in adult and/or children's social care, particularly focusing on quality assurance, compliance knowledge (CQC/Ofsted), and any leadership roles you've held. Use specific examples to demonstrate your skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, relevant experience, and skills. Include any certifications, such as the Level 5 Diploma in Leadership for Health & Social Care, if applicable.
Write a Compelling Cover Letter: Compose a cover letter that reflects your passion for quality improvement and safeguarding. Address how you can contribute to St Elizabeths Centre's mission and values, and express your enthusiasm for the role.
How to prepare for a job interview at St Elizabeth`s Centre
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with St Elizabeths Centre's mission and values. They prioritise being aspirational, collaborative, joyful, and compassionate. Reflect on how your personal values align with theirs and be ready to discuss this during the interview.
✨Showcase Your Auditing Skills
As a Quality Assurance Manager, you'll need strong auditing and compliance knowledge. Prepare examples from your past experiences where you've successfully led audits or improved compliance with regulatory frameworks like CQC or Ofsted. This will demonstrate your capability in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios related to safeguarding, quality improvement, or team management, and prepare to explain how you would approach these challenges effectively.
✨Emphasise Your Commitment to Continuous Improvement
St Elizabeths is looking for someone passionate about quality and continuous improvement. Be prepared to discuss how you've contributed to service development or training in previous roles, and share your ideas on how to foster a culture of learning and improvement within the organisation.
