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- Tasks: Lead quality assurance initiatives and ensure compliance in care services.
- Company: St Elizabeths Centre, a national charity with over 120 years of experience.
- Benefits: Competitive salary, supportive hours, training opportunities, and discounts.
- Why this job: Make a real difference in the lives of those with complex needs.
- Qualifications: Experience in social care, strong auditing skills, and leadership experience.
- Other info: Join a diverse team in a beautiful countryside location.
Location: St Elizabeths Centre, Much Hadham
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Full-Time | Permanent
Salary: £35,432 – £39,605 per annum
About St Elizabeths Centre
Nestled in 60 acres of peaceful countryside, St Elizabeths is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, College, residential care, supported living and on-site health services.
Our mission is to help every person we support Live Life to the Full, and our values
aspirational, collaborative, joyful, and compassionate
are at the heart of everything we do.
About the Role
Reporting directly to the Chief Executive Officer, the Quality Assurance Manager will play a vital role in maintaining and improving the quality and safety of care delivered across our residential School and College services.
You will lead on quality improvement, embed compliance and regulatory standards (CQC/Ofsted), and act as a key driver in safeguarding best practices. Using structured audits, inspections, and feedback cycles, you will work closely with teams to ensure excellence in care, safety, and person-centred planning.
This role will also act as the Designated Safeguarding Lead for the services and take a leadership role in promoting learning from incidents and continuous service improvement.
Key Responsibilities
Lead internal audits across all service areas, reporting findings and driving actions
Monitor, evaluate and improve compliance with regulatory frameworks
Champion safeguarding and act as a Designated Safeguarding Lead
Audit the quality of documentation, DATIX, care planning, MCA/LPS and assessments
Collaborate with managers to ensure inspection readiness and service development
Support with rota effectiveness, staffing levels, and risk management oversight
Lead on quality initiatives across both adult and childrens services
Contribute to training, policy development and organisational improvement
About You
This role is ideal for a dedicated and experienced professional in adult and/or childrens social care, with a passion for quality and continuous improvement.
Essential:
Relevant care experience and knowledge of both adult and/or childrens services
Strong auditing and compliance knowledge (CQC/Ofsted)
Leadership and team management experience
Excellent communication and report writing skills
Strong IT and organisational skills
Commitment to safeguarding, diversity, and person-centred care
Desirable:
Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards)
Experience delivering staff training and managing change
Why work for St Elizabeths?
Youll join a supportive, inclusive environment where your work is valued, and your wellbeing is prioritised.
We offer:
Supportive hours:
Monday – Friday: 9:00am
5:00pm
Comprehensive training and development opportunities
Recommend a Friend bonus of up to £500 (T&Cs apply)
Free on-site parking and discounted meals in our on-site canteen
Paid enhanced DBS.
Beautiful countryside location
Access to Blue Light Card and other discounts across high street brands.
How to Apply
Please apply via our website by completing an application form and uploading your CV.
Applications will be reviewed on a rolling basis
we recommend applying early, as we may close the advert once enough strong applications are received.
Please note: We are not located on a public transport route, so having access to transport is helpful.
Final salary offer is dependent on experience, qualifications, and the role level.
Inclusion & Safeguarding
At St Elizabeths, we embrace diversity and are committed to fostering an inclusive workplace. We are proud to be a Disability Confident Employer and recognised as an Investor in People.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All offers are subject to satisfactory references and an enhanced DBS check. Some roles may involve regulated activity, and applying while barred is a criminal offence.
Be part of something bigger at St Elizabeths.
#INDMGR
REF-224 641
TPBN1_UKTJ
Quality Assurance Manger employer: St Elizabeth`s Centre
Contact Detail:
St Elizabeth`s Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manger
✨Tip Number 1
Get to know the company inside out! Research St Elizabeths Centre, their mission, and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the interview process.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities of the Quality Assurance Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining St Elizabeths and ready to contribute to their mission.
We think you need these skills to ace Quality Assurance Manger
Some tips for your application 🫡
Know Your Stuff: Before you dive into your application, make sure you understand the skills and experience needed for the Quality Assurance Manager role. Brush up on your knowledge of CQC/Ofsted standards and think about how your past experiences align with what we're looking for.
Tailor Your CV: Don’t just send in a generic CV! Tailor it to highlight your relevant experience in adult and/or children's social care. Show us how your leadership and auditing skills make you the perfect fit for our team at St Elizabeths.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for quality improvement and safeguarding. Share specific examples of how you've driven change in previous roles, and let your personality come through!
Apply Early: We review applications on a rolling basis, so don’t wait until the last minute! Apply early through our website to increase your chances of standing out. We can’t wait to see what you bring to the table!
How to prepare for a job interview at St Elizabeth`s Centre
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the key responsibilities of a Quality Assurance Manager. Brush up on your knowledge of CQC and Ofsted standards, as well as any relevant auditing processes. This will show that you’re not just interested in the role, but that you understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your leadership and compliance experience. Think about times when you’ve successfully led audits or improved care quality. Being able to share these stories will demonstrate your capability and passion for continuous improvement.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams, be ready to discuss how you’ve collaborated with others in previous positions. Highlight your communication skills and how you’ve fostered a team environment to achieve common goals, especially in safeguarding and service development.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation’s approach to quality assurance and safeguarding. This shows your genuine interest in the role and helps you gauge if the company’s values align with yours. Plus, it’s a great way to engage with your interviewers!
