Charity Shop Lead (15h) – Retail & Customer Care in Needham Market
Charity Shop Lead (15h) – Retail & Customer Care

Charity Shop Lead (15h) – Retail & Customer Care in Needham Market

Needham Market Part-Time No home office possible
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At a Glance

  • Tasks: Lead daily operations of a charity shop and ensure top-notch customer service.
  • Company: Local charity hospice dedicated to making a difference in the community.
  • Benefits: Enjoy annual leave, pension scheme, and health service discounts.
  • Why this job: Make a positive impact while gaining valuable retail management experience.
  • Qualifications: Experience in retail management and strong teamwork skills.
  • Other info: Join a rewarding environment with opportunities for personal growth.

A local charity hospice in Needham Market is looking for a proactive individual to manage retail shop operations. Responsibilities include overseeing daily activities, achieving financial targets, and delivering excellent customer service.

The ideal candidate will have experience in retail management and demonstrated success in team collaboration.

Additional benefits include annual leave, a pension scheme, and health service discounts, making this a rewarding opportunity in charity retail.

Charity Shop Lead (15h) – Retail & Customer Care in Needham Market employer: St Elizabeth Hospice

Join our dedicated team at a local charity hospice in Needham Market, where you will play a vital role in managing our retail shop operations. We pride ourselves on fostering a supportive work culture that values teamwork and personal growth, offering benefits such as annual leave, a pension scheme, and health service discounts. This is not just a job; it's an opportunity to make a meaningful impact in the community while developing your career in charity retail.
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Contact Detail:

St Elizabeth Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Charity Shop Lead (15h) – Retail & Customer Care in Needham Market

Tip Number 1

Get to know the charity's mission and values before your interview. This will help you connect with the team and show that you're genuinely interested in making a difference in the community.

Tip Number 2

Prepare some examples of how you've successfully managed retail operations or led a team in the past. We want to hear about your achievements, so think of specific situations where you made an impact!

Tip Number 3

Practice your customer service skills! Since this role is all about delivering excellent service, be ready to discuss how you handle difficult customers or ensure a positive shopping experience.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see what you bring to the table.

We think you need these skills to ace Charity Shop Lead (15h) – Retail & Customer Care in Needham Market

Retail Management
Customer Service
Financial Target Achievement
Team Collaboration
Proactivity
Operational Oversight
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Charity: When writing your application, let us see your enthusiasm for working in a charity environment. Share any relevant experiences or personal connections to the cause that can highlight why you want to be part of our team.

Highlight Your Retail Experience: Make sure to detail your previous retail management experience. We want to know how you've successfully managed shop operations and achieved financial targets in the past, so don’t hold back on those achievements!

Emphasise Team Collaboration: Since teamwork is key in this role, include examples of how you've worked effectively with others. We love to see candidates who can demonstrate their ability to collaborate and lead a team towards success.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!

How to prepare for a job interview at St Elizabeth Hospice

Know the Charity Inside Out

Before your interview, take some time to research the charity's mission, values, and recent initiatives. This will not only show your genuine interest but also help you align your answers with their goals.

Showcase Your Retail Experience

Be ready to discuss specific examples from your past retail management roles. Highlight how you've successfully managed teams, achieved financial targets, and improved customer service. Use metrics where possible to demonstrate your impact.

Prepare for Team Collaboration Questions

Since teamwork is key in this role, think of instances where you've worked effectively with others. Be prepared to share how you resolved conflicts or motivated your team to achieve common goals.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the shop's operations or future plans. This shows that you're not just interested in the job, but also in contributing to the charity's success.

Charity Shop Lead (15h) – Retail & Customer Care in Needham Market
St Elizabeth Hospice
Location: Needham Market
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