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- Tasks: Assist in managing a new shop, ensuring smooth daily operations and excellent customer service.
- Company: Join St Elizabeth Hospice, a charity dedicated to improving lives in the community.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a difference.
- Why this job: Be part of a meaningful mission while gaining valuable retail management experience.
- Qualifications: Strong organisational skills and a passion for helping others.
- Other info: Opportunity to work with a supportive team and develop your career in retail.
The predicted salary is between 25000 - 25000 £ per year.
St Elizabeth Hospice has an exciting opportunity for you to be part of our new shop opening in Pakefield in the Spring/Summer. We are looking for an Assistant Shop Manager to join the team.
Status: Permanent
Salary: £10,053.20 per annum (WTE £25,133)
Hours: 15 hours per week including alternative weekends (April to October) and % of bank holidays
Closing date: 12 April 2026
Interview date: 29 April 2026
Responsibilities:
- Work with the Shop Manager to take responsibility for day to day organisation of the shop.
- Achieve agreed financial budgets.
- Promote and monitor Gift Aid.
- Provide a high standard of customer service and satisfaction at all times to both external and internal customers.
- Maintain high standards of merchandising, layout and display.
- Work with and manage a team of volunteers who are integral to our business.
- Provide cover across the local portfolio of retail shops as required by Area Manager to cover holiday and sickness.
About St Elizabeth Hospice:
St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness. Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families. We have over 30 charity sites across Norfolk & Suffolk which includes two retail centres in Ipswich along with a community coffee hub, a café and one Zest retail outlet. Other income is produced through our e-commerce sites, furniture operation and retail events.
St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.
The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support. In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living in the Great Yarmouth and Waveney area.
Assistant Shop Manager – Pakefield in Lowestoft employer: St Elizabeth Hospice
Contact Detail:
St Elizabeth Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager – Pakefield in Lowestoft
✨Tip Number 1
Get to know the shop and its community! Before your interview, take a stroll around Pakefield and check out the local vibe. Understanding the area will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Brush up on your customer service skills! Since providing top-notch service is key for this role, think of examples from your past experiences where you went above and beyond for customers. We want to see how you can bring that same energy to St Elizabeth Hospice.
✨Tip Number 3
Show us your teamwork spirit! As you'll be managing volunteers, it's important to highlight your leadership and collaboration skills. Share stories about how you've successfully worked with others to achieve goals in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our mission at St Elizabeth Hospice. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Assistant Shop Manager – Pakefield in Lowestoft
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being part of our new shop in Pakefield and how you can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager role. Highlight any relevant experience in retail, customer service, or team management. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at St Elizabeth Hospice
✨Know the Organisation
Before your interview, take some time to research St Elizabeth Hospice. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an Assistant Shop Manager, providing excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can maintain high standards of customer satisfaction in a retail environment.
✨Team Management Experience
Since you'll be managing a team of volunteers, think about your previous experiences in team management. Be ready to discuss how you motivate and support team members, especially in a charity setting where passion and commitment are crucial.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop's goals, the team dynamics, or how success is measured. This shows that you're not just interested in the role, but also in contributing positively to the shop's future.