At a Glance
- Tasks: Join our Lodge team to provide friendly reception and support services 24/7.
- Company: A welcoming College in beautiful Oxford, dedicated to student support.
- Benefits: Generous holidays, subsidised transport, discounts, and access to facilities.
- Other info: Enjoy a vibrant work atmosphere with excellent career development opportunities.
- Why this job: Make a real difference in a supportive environment while gaining valuable experience.
- Qualifications: Strong communication skills and customer service experience required.
The predicted salary is between 24000 - 30000 £ per year.
This is an excellent opportunity for a customer focused individual to join our front of house Lodge team who provide a variety of support to the College 24‑hours a day, seven days a week throughout the year. Together with the Lodge Manager and Deputy Lodge Manager, the team are responsible for providing an effective and efficient reception, postal, first aid and security service and ensure all visitors, students and members of staff are assisted in a timely and friendly manner.
The responsibilities of the Lodge team are varied so it is essential the appointee is able to remain calm under pressure whilst prioritising competing demands. Our team provides a compassionate, sensitive and warm environment with a clear culture of helpfulness and support for all members of the College, particularly our students.
The successful candidate will be expected to bring excellent interpersonal and communication skills, have a good level of IT and experience of working in a customer services role. Our College is located in Queen’s Lane in beautiful surroundings just off the High Street in Oxford with its historic charm. Buses, cafes and shops are only a short distance away and the train station is approximately a 20‑minute walk. This all helps to create an excellent environment in which to work.
Generous holiday entitlement plus additional Christmas/New Year days off. Subsidised bus pass, rail and cycle schemes. Staff room with tea/coffee, fridge, and microwave. Access to employee assistance programme, free annual flu vaccination. Discounts in University shops, access to libraries, Botanical Gardens, gym/pool, and more.
The post is eligible for membership of the Oxford Staff Pension Scheme (OSPS) providing retirement, sickness, and life assurance benefits. The Equal Opportunities policy of the College requires that all staff are offered equal opportunities within employment. Entry into employment will be determined only by personal merit and the application of criteria related to the post. Subject to statutory provisions, no applicant will be treated less favourably than another because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Lodge Receptionist/Porter (Nights) in Oxford employer: St Edmund Hall
Join our welcoming Lodge team at the College, where we prioritise a supportive and compassionate work culture. Located in the picturesque surroundings of Oxford, you will enjoy generous benefits including a subsidised travel scheme, access to various facilities, and a commitment to your professional growth. With a focus on teamwork and excellent customer service, this role offers a meaningful opportunity to make a positive impact on our students and staff alike.
