At a Glance
- Tasks: Deliver exceptional customer service and support sales targets in a dynamic retail environment.
- Company: Join the stylish team at Charles Tyrwhitt in Cardiff.
- Benefits: Earn £12.85 per hour, enjoy bonuses, and receive a uniform allowance.
- Other info: Opportunities for professional development and social activities await you!
- Why this job: Be part of a fun, collaborative team while developing your skills in retail.
- Qualifications: Previous retail experience and a passion for customer service are essential.
The predicted salary is between 26788 - 26788 € per year.
Location: St David's Dewi Sant, Cardiff
Contract type: part-time
Pay: £12.85
Closing Date: The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. Right now we are looking for a Part Time Sales Assistant who will be working with John and the Team in our Cardiff store in St David's Dewi Sant. The contract available is 8 hours per week (overtime also available). The ideal candidates will have availability on weekdays and weekends, including evening shifts and bank holidays.
What you will be doing
As a Sales Assistant at Charles Tyrwhitt, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro‑active approach to their work.
Required Skills and Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team
- Quickly building rapport with customers
- Ability to provide exceptional customer service
What we provide
As well as all the core benefits, UK Retail colleagues also get the following:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans to those based in London stores.
- Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development.
- Training supports you with product knowledge, customer service and other training needs.
- Apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
HOW TO APPLY
Send your CV to john.galatsidas@ctshirts.co.uk
Part Time Sales Assistant (8 hours) in Cardiff employer: St. David's Ltd.
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Cardiff store that fosters collaboration and creativity. Our team members enjoy competitive pay, a generous bonus scheme, and unique benefits like a uniform allowance and a fun fund for social activities, all while having access to professional development through the Tyrwhitt Academy. Join us to be part of a supportive environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Assistant (8 hours) in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Charles Tyrwhitt. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with John and the team.
✨Tip Number 3
Dress the part! As a Sales Assistant, you'll be representing the brand, so make sure you look sharp when you go for your interview. It shows that you understand the importance of presentation and aligns with the company's ethos of dressing well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just follow the prompts and get your CV in!
We think you need these skills to ace Part Time Sales Assistant (8 hours) in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match what we're looking for. Highlight any previous retail or customer service roles, and don’t forget to mention your enthusiasm for helping customers dress well!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show us your personality and explain why you want to join our team at Charles Tyrwhitt. Mention how you align with our 'BE' values and how you can contribute to our success.
Show Off Your Availability:Since we need someone who can work on weekdays, weekends, and evenings, be clear about your availability in your application. This helps us see how you fit into our schedule and makes it easier for us to consider you!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place quickly. Plus, you’ll get to see more about what it’s like to work with us!
How to prepare for a job interview at St. David's Ltd.
✨Know the Brand Inside Out
Before your interview, make sure you research Charles Tyrwhitt thoroughly. Understand their mission to 'Make it easy for men to dress well' and be familiar with their latest collections and promotions. This will show your genuine interest in the brand and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can relate these stories to the values of Charles Tyrwhitt, especially the 'BE the CUSTOMER' principle.
✨Demonstrate Team Spirit
As a Sales Assistant, you'll be part of a team, so it's important to highlight your ability to work collaboratively. Share instances where you contributed positively to a team environment or helped a colleague achieve a goal. This aligns with their belief that 'Teamwork makes the dream work'.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, or company culture. This not only shows your enthusiasm but also helps you determine if Charles Tyrwhitt is the right fit for you. Plus, it demonstrates your proactive approach!
