At a Glance
- Tasks: Deliver exceptional customer service and help maximise sales in a dynamic retail environment.
- Company: Join Charles Tyrwhitt, a brand dedicated to helping men dress well.
- Benefits: Earn £12.85 per hour, enjoy bonuses, and receive a uniform allowance.
- Other info: Flexible hours with opportunities for overtime and professional development.
- Why this job: Be part of a fun team that values collaboration and personal growth.
- Qualifications: Previous retail experience and a passion for customer service are essential.
The predicted salary is between 26700 - 26700 € per year.
Location: St David's Dewi Sant, Cardiff
Contract type: part-time
Pay: £12.85
Closing Date:
Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. Right now we are looking for a Part Time Sales Assistant who will be working with John and the Team in our Cardiff store in St David's Dewi Sant. The contract available is 12 hours per week (overtime also available). The ideal candidates will have availability on weekdays and weekends, including evening shifts and bank holidays.
What you will be doing
As a Sales Assistant at Charles Tyrwhitt, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro‑active approach to their work.
Required Skills and Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to the team
- Quickly building rapport with customers
- Ability to provide exceptional customer service
What we provide
As well as all the core benefits, UK Retail colleagues also get the following:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
- We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs.
- We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
Part Time Sales Assistant (12 hours) in Cardiff employer: St. David's Ltd.
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and creativity. Our Cardiff store provides a supportive environment where you can thrive, with opportunities for professional development through the Tyrwhitt Academy and a fun fund to foster team spirit. With competitive pay, a generous bonus scheme, and a commitment to employee growth, joining our team means being part of a company that truly cares about your success and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Assistant (12 hours) in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Charles Tyrwhitt. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with the team.
✨Tip Number 3
Dress the part! As a Sales Assistant, you'll be representing the brand, so make sure you look sharp. Wear something smart and stylish that reflects the Charles Tyrwhitt vibe. It shows you care about the role and understand the importance of presentation.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the details you need about the role and the perks of working with us!
We think you need these skills to ace Part Time Sales Assistant (12 hours) in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We love candidates who are excited about helping others and making their shopping experience memorable!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or hospitality. We want to see how your skills align with our values of being the best and serving our customers well.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Charles Tyrwhitt.
How to prepare for a job interview at St. David's Ltd.
✨Know the Brand Inside Out
Before your interview, make sure you research Charles Tyrwhitt thoroughly. Understand their mission to 'Make it easy for men to dress well' and be familiar with their latest collections and promotions. This will show your genuine interest in the brand and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since customer service is a top priority for Charles Tyrwhitt, prepare examples from your past experiences where you provided exceptional service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate that you align with their values.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team during the interview. Share instances where you collaborated with colleagues to achieve a common goal. Charles Tyrwhitt values teamwork, so showing that you can contribute positively to the team dynamic will set you apart.
✨Dress the Part
As a Sales Assistant, you'll be representing the brand, so dress smartly for your interview. Opt for a professional yet stylish outfit that reflects the company's ethos. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself on the shop floor.
