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- Tasks: Engage with customers via phone, promoting products and closing sales in German and English.
- Company: Join a dynamic team at St David Recruitment Services in Tredegar, South Wales.
- Benefits: Enjoy competitive pay, pension contributions, gym discounts, and fun company events.
- Why this job: Perfect for those who love communication and want to make an impact in sales.
- Qualifications: Fluent in German and English, with proven sales or customer service experience.
- Other info: Flexible working hours and opportunities for training and development await you!
The predicted salary is between 20800 - 31200 £ per year.
Our client is looking for a German and English speaking Tele-Sales Representative to contact existing and potential customers through tele-sales activity and record activity.
Experience and Skill set:
- Excellent knowledge of English and German
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Excellent communication and interpersonal skills
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts in both English and German
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed – setting appointments as required
- Enter and update customer information in Hubspot
- Process orders in an accurate manner – progress to Quotation via Hubspot workflow
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Continuous improvement on KPIs to ensure effectiveness of campaigns
- Measured success to be monitored with delivery against impact – daily, weekly and monthly Reporting
Benefits:
- Competitive salary
- Defined contribution pension scheme (matched employer contribution of 5%)
- Perkbox membership, plus 50 flexi points per month (worth £5)
- Paid rest breaks (average 50 minutes per day over 5 days) pro rata
- Discounts at local gym
- Free on-site parking
- Company workwear available free of charge (but not mandatory)
- Free mortgage advice through our Mercer Marsh partners
- Refer a friend bonus (for a successful appointment and completion of 3-month probationary period)
- Charity sponsorship (limited match funding per employee per year)
- Support for training and development (through Training Contracts)
- Annual Awards Ceremony to recognise special achievements, with prizes
- Cashplan (Medicash) with access to GP, support services and annual capped amounts towards healthcare
- Employee Assistance Programme (Health Assured) for employee and immediate family
- Funded company social events (at least twice a year)
If you are a German Speaking Tele-Sales Agent, please do not hesitate to apply today!
Tele-Sales Representative – UK based German Speaker employer: St David Recruitment Services
Contact Detail:
St David Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tele-Sales Representative – UK based German Speaker
✨Tip Number 1
Familiarise yourself with the products or services you'll be selling. Understanding the ins and outs of what you're promoting will not only boost your confidence but also help you answer customer queries effectively.
✨Tip Number 2
Practice your communication skills in both English and German. Since this role requires fluency in both languages, consider role-playing sales scenarios with a friend to enhance your conversational abilities and negotiation techniques.
✨Tip Number 3
Research common objections and complaints that customers might have in tele-sales. Being prepared with solutions will demonstrate your problem-solving skills and can significantly improve your chances of closing sales.
✨Tip Number 4
Network with current or former tele-sales representatives. They can provide valuable insights into the role and share tips on how to excel in the position, which could give you an edge during the interview process.
We think you need these skills to ace Tele-Sales Representative – UK based German Speaker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in tele-sales and customer service roles. Emphasise your proficiency in both German and English, as well as any relevant achievements in meeting sales quotas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are the perfect fit for the Tele-Sales Representative role. Mention your ability to engage with customers and resolve issues effectively.
Highlight Relevant Skills: In your application, specifically mention your negotiation skills and any experience with CRM systems like Hubspot. This will demonstrate your capability to manage customer information and process orders accurately.
Show Enthusiasm: Express your passion for sales and customer service in your application. Companies appreciate candidates who are motivated and eager to contribute to their success, so let your enthusiasm shine through!
How to prepare for a job interview at St David Recruitment Services
✨Brush Up on Your Language Skills
Since the role requires fluency in both German and English, make sure to practice speaking and listening in both languages. Prepare to demonstrate your language skills during the interview by engaging in a conversation or answering questions in both languages.
✨Know the Product Inside Out
Familiarise yourself with the products or services offered by the company. Be ready to discuss how you would present these to potential customers and answer any questions they might have. This shows your enthusiasm and preparedness for the role.
✨Prepare for Role-Play Scenarios
Expect to participate in role-play exercises where you may need to sell a product over the phone. Practise common sales techniques and be prepared to handle objections or questions from a 'customer'. This will showcase your sales skills and adaptability.
✨Highlight Your Achievements
Be ready to discuss your previous sales experience and any quotas you've met or exceeded. Use specific examples to illustrate your success in telesales or customer service roles, as this will help demonstrate your capability to meet the company's expectations.
