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- Tasks: Provide administrative support in a busy In-Patient Unit, assisting patients and families.
- Company: Join St Columba's Hospice, a leading charity offering compassionate palliative care since 1977.
- Benefits: Enjoy competitive pay, pension contributions, annual leave, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding setting.
- Qualifications: Experience in administration, strong organisational skills, and proficiency in computer systems required.
- Other info: Flexible hours available; training provided for specific systems.
The predicted salary is between 27933 - 28998 £ per year.
Hospice Band: 3
Hours: 15 - 37.5 hours per week (7.5 hour days, includes alternate weekends)
Starting Salary: Step 1 £27,933 (rising to £28,998 following satisfactory performance review) per annum, pro-rata to hours worked (based on 37.5 hours per week) + Unsocial Hours Enhancement + Pension + Benefits
St Columba's exists to give everyone who needs it the very best hospice care. We are looking for experienced Clinical Administrators to join us in our In-Patient Unit. You will be instrumental in providing an excellent and inclusive response to patients, families, health and social care professionals and the general public, both in person and by telephone.
You will serve as the first point of contact for patients and families in person and by telephone, providing assistance and communicating in a professional manner, ensuring enquiries are dealt with in a calm and sensitive way. This is an excellent opportunity to apply your administrative skills within busy office and clinical environments, where there is a wide variety of administrative and interpersonal duties to be undertaken.
These roles have competing priorities; therefore, good organisational skills are required and a flair for working under pressure is essential. Coupled with excellent planning skills, you will have worked in a similar administrative environment and possess proficient keyboard, word processing and computer skills, e.g. updating and maintaining electronic patient records and other systems. Previous use of TRAK care electronic record system would be an advantage, but full training will be provided.
Our core hours are 7.5 hours per day Monday to Friday; however, there will be a requirement to work every alternate weekend. Please indicate on your application your preferred days/hours of work.
TO APPLY: For more information including an application form and job description, click the 'Apply' button above to visit our Hospice website. We welcome enquiries about our vacancies. For an informal discussion about this opportunity, please contact Mandy Murray or Sally Ramage, using the contact details on our website.
MORE INFORMATION: This post requires the post holder to have a criminal records check at a PVG scheme record update level. An application will be made to Disclosure Scotland and deemed satisfactory before they can begin in post. A joint application will be made which the Hospice will pay for.
St Columba's Hospice Care is an independent Scottish Charity, SC003634, regulated by the Scottish Charity Regulator (OSCR). Scotland’s first modern hospice, it first opened its doors in 1977. Over the years it has grown and evolved into an exemplary provider of specialist palliative care for thousands of people with life-limiting illnesses in Edinburgh and the Lothians annually, while also providing support to their relatives and loved ones.
The Hospice offers competitive rates of pay, generous pension contributions, annual leave allowance and occupational sick pay entitlements that increase with length of service at St Columba's Hospice, and a supportive and rewarding place to work, with our own on-site education and research team - we are an Investor in People organisation!
For a full summary of terms and conditions of employment please click on to our website using the Apply refer to the vacancy pack for the role you are interested in.
Clinical Administrators - In-Patient Unit (Full & Part Time available) employer: St Columbas Hospice
Contact Detail:
St Columbas Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrators - In-Patient Unit (Full & Part Time available)
✨Tip Number 1
Familiarise yourself with the specific duties of a Clinical Administrator in a hospice setting. Understanding the unique challenges and responsibilities will help you articulate your relevant experience during any discussions or interviews.
✨Tip Number 2
Reach out to current or former employees of St Columba's Hospice via LinkedIn or other professional networks. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your organisational skills and ability to handle competing priorities. Think of specific examples from your past roles where you successfully managed multiple tasks under pressure, as this is crucial for the role.
✨Tip Number 4
If you have experience with electronic patient records, be ready to highlight that. Even if you haven't used TRAK care specifically, demonstrating your proficiency with similar systems can set you apart from other candidates.
We think you need these skills to ace Clinical Administrators - In-Patient Unit (Full & Part Time available)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Administrator position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles, particularly in healthcare settings. Mention specific tasks you have handled that align with the duties outlined in the job description, such as managing patient records or providing customer service.
Showcase Your Skills: Make sure to showcase your organisational skills and ability to work under pressure. Provide examples of how you have successfully managed competing priorities in past roles, as this is crucial for the position.
Personalise Your Application: When writing your cover letter, address it to the hiring manager if possible, and express your genuine interest in working for St Columba's Hospice. Mention why you are drawn to their mission and how you can contribute to their team.
How to prepare for a job interview at St Columbas Hospice
✨Show Your Compassion
As a Clinical Administrator, you'll be the first point of contact for patients and families. Make sure to convey your empathy and understanding during the interview. Share examples of how you've handled sensitive situations in the past.
✨Demonstrate Organisational Skills
This role requires excellent organisational skills due to competing priorities. Be prepared to discuss how you manage your time and tasks effectively, especially in high-pressure environments. Consider sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with Electronic Records
While full training will be provided, having prior experience with electronic patient records, particularly TRAK care, can set you apart. If you have experience with similar systems, be ready to discuss it and express your willingness to learn new software.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the hospice's approach to patient care. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about team dynamics or how they support staff well-being.
