At a Glance
- Tasks: Manage the café, serve customers, and lead a team of volunteers.
- Company: Join a compassionate hospice that values community and care.
- Benefits: Competitive salary, unsocial hours allowance, pension, and career growth.
- Other info: Flexible weekend hours with a supportive and friendly work environment.
- Why this job: Make a difference in people's lives while gaining valuable management experience.
- Qualifications: Experience in café management and strong customer service skills required.
The predicted salary is between 22200 - 23200 £ per year.
Iona Café Manager (Weekends) 13 hours per week - Saturday & Sunday (9.30am - 4.30pm)
Starting Salary £27,802 WTE, pro rata, per annum (based on 37.5 hours per week) (rising to Step 2 £28,946 following 12 month satisfactory performance review) Plus Unsocial Hours Shift Allowance and Pension.
We are looking for an Iona Café Manager to run the Café on the weekends. The Café plays an important role in the hospice, serving patients and their families, staff and the local community. This will be a hands‑on role and will involve:
- Serving customers
- Displaying and replenishing stock
- Training, co‑ordinating and staffing the café with a team of 90 volunteers
- Ensuring a high standard of food hygiene and consistency of service
- Creating an open, welcoming, inclusive and friendly atmosphere that reflects the values of the Hospice
The ideal candidate will have previous café/shop and/or volunteer management experience, strong customer service skills and the ability to deal with a wide range of people in an often‑busy environment. You will have a warm, friendly and helpful manner and be able to assist others in an empathetic way. You should be approachable and able to build a rapport with volunteers and customers.
Criminal Record Check: This post requires the holder to have a criminal record check. An application will need to be made to Disclosure Scotland and deemed satisfactory before the successful candidate can begin in post. The Hospice will pay/reimburse the cost of this check.
Iona Cafe Manager - Weekend employer: St Columba's Hospice Care
As an Iona Café Manager at our hospice, you will be part of a compassionate and dedicated team that values community and inclusivity. We offer a supportive work culture with opportunities for personal growth and development, alongside competitive pay and benefits such as a pension scheme and unsocial hours shift allowance. Join us in creating a welcoming environment for patients, families, and volunteers, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Iona Cafe Manager - Weekend
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at St Columba's Hospice Care and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Iona Cafe Manager - Weekend
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at St Columba's Hospice Care that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at St Columba's Hospice Care.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at St Columba's Hospice Care get a sense of who you are beyond your experience!
How to prepare for a job interview at St Columba's Hospice Care
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at St Columba's Hospice Care and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
